On-demand call recording ability to record the call while still connecting to the dialled number
On-demand call recording ability to record the call while still connecting to the dialled number
2
votes
Wayne
shared this idea
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Craig commented
You can do this from the ACO web app's dialpad.
However, when I am on a call with my J139 desk phone I have to do an old-school "*9" in order to start (and stop) the recording. I want to be able to give my end users (I'm the admin) the ability to press a soft key/line key to start and stop the recording. There's no reason we all should have to remember that "*9" means start/stop recording.
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Angela commented
Working on ACR - the call will immediately record while still connecting to the dialled number