Feature Summary: Request to enable dialing of the 211 code for users in the United States and Canada, supporting access to community informa
Background & Purpose:
211 is a widely used and essential service code in the US and Canada, connecting individuals to a variety of community services, such as housing assistance, employment programs, mental health support, and crisis services. Access to 211 is especially crucial for individuals seeking quick connections to local resources and assistance, and it has become a standard within emergency and community service networks.
Currently, some systems might not recognize 211 as a valid code, leading to user confusion and potential missed opportunities to access important services.
Ryan
shared this idea
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Tom
commented
Throughout Wyoming, Wyoming 211 connects people to help when they need it, builds community resilience, and advocates for breaking cycles of need. Wyoming 211 partners with community-based organizations, state and local government, local communities and even businesses to identify, prepare and respond to emergencies and look at opportunities to create innovation to address complex issues. This is a needed feature and should be added to the list of 3 digit numbers we are allowed to dial.