SMS Reporting | Distinguish between internal and external SMS and Track failed SMS attempts
We would like to request an enhancement to the current SMS reporting system on the admin portal. Specifically, we need the ability to:
Distinguish between internal and external SMS – The current reports do not separate internal SMS from external SMS. A clear distinction in the logs would help us easily identify and filter these messages.
Track failed SMS attempts – Currently, there is no way to track failed SMS attempts. Adding a feature to report on failed SMS deliveries would provide more visibility and allow for quicker troubleshooting.
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