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Phone & Messaging: Application

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The ability to schedule DND

I would like to see the ability to schedule DND hours in the RingCentral app. using Incoming Call Rules

5 votes

Eric shared this idea · Mar 13, 2025 · Report… · Admin →

New · Mar 13, 2025

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Portal commented · February 12, 2026 10:08 AM · Report

Would be so incredibly useful - individual users still need to manually toggle Queue Member Status or DND at the beginning and end of their work day to effectively have work hours. The work hours settings seem to do nothing without this feature.

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