Roles & Permissions that allow access to call recordings for a specific extension only.
Roles and permissions that allow a user to access call recordings for a specific extension only.
5
votes
Violeta
shared this idea
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Robert
commented
We have moved from Call Rail and Caller Insight, both of which had call recording capabilities for agents we designated with this capability to listen to all calls based on the phone we gave access to, without giving any other permissions.