Implement a specialized Department Voicemail Broadcast IVR that allows a manager to record a message and instantly broadcast it to a specific department's members. The recipients should then be able to easily acknowledge the message or immediately call the manager back.

The manager calls a dedicated Department Broadcast IVR (e.g., a specific extension or phone number).

Recording: After selecting a department, the manager is prompted to record a message.

Broadcast: Upon hanging up (or confirming the message), the recorded message is immediately distributed to all members of the selected department/group.

The agent receives the recorded message via their RingCentral extension/phone. Immediately after listening to the message, the agent is presented with a simple menu with two critical options:

Option 1: Acknowledge Message:

Agent Action: The agent presses a key (e.g., 1) to confirm they have listened to and understood the message.

System Action: A real-time alert/notification is sent back to the manager who sent the message, confirming the agent's acknowledgment.

Option 2: Call Manager:

Agent Action: The agent presses a key (e.g., 2).

System Action: The agent is immediately connected directly to the manager who initiated the broadcast.