Discard Voicemails Containing No Speech
Currently if a caller disconnects during a voicemail greeting, or shortly after the message beep indicator but there is no speech, we generally still register this as a voicemail and notifications are subsequently sent.
This causes notifications to be sent for voicemails that contain nothing, causing additional admin overhead.
Suggest that detection is placed for scenario of a voicemail containing no speech, and if no speech is detected, the voicemail is discarded.
2
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Steven
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