Tenant‑wide Default App Ring Duration Without Overriding User Call‑Handling Preferences
Admins currently must use a User Settings Template to change app ring duration at scale, which forces an override of user call‑handling preferences (ring in order vs ring all). This causes missed calls when short defaults (e.g., 2 rings) are applied and increases admin effort.
Request:
Add a tenant‑wide default RingCentral App ring duration that:
-Applies only as a default
-Does not override user call‑handling preferences
- Can be changed safely without affecting personalized workflows
Benefit: Prevents missed calls, reduces manual user updates, avoids unintended overrides, and improves audit clarity.
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Jonalyn
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