Problem Statement
RingCX Admins currently lack granular control over organization-wide notifications. When automated events run (like ACE Scorecards), users get flooded with spam—in one case, 14 emails within 10 minutes.

The current admin workaround under People > Users is an all-or-nothing "Turn off notifications" button. While this stops the flooding, it simultaneously blocks critical communications that users actually need, such as Coaching updates and system announcements.

Proposed Solution
Category-Specific Admin Toggles: Provide a centralized dashboard in Admin Settings allowing admins to selectively enable/disable specific notification types (e.g., Mute Scorecards but Allow Coaching & AI Insights) company-wide.

Notification Digest / Throttling: Implement a rate-limiting feature or a daily/hourly digest option for mass-generated automated alerts to prevent inbox flooding.

Business Value
Eliminates Alert Fatigue: Prevents users from ignoring or blocking platform emails.

Protects High-Value Features: Keeps key features like Coaching workflows viable and visible without being buried under automated noise.

Reduces Admin Overhead: Removes the need for admins to manually batch-toggle user profiles during high-volume system events.