Voicemail envelope playback; Incude the caller phone number
Voicemail envelope playback; Include the caller phone number
Currently happening:
VM playback states the date and time of the call, but not the caller's phone number.
Sample VM call via email:
Dear Reception main,
You have a new voice message:
From: RINGCENTRAL (650) 918-5352
Received: Wednesday, July 22, 2026 at 9:57 PM
Length: 00:07
To: (778) 654-7732 * 102 Reception main
Voicemail Preview:
"Hi, this is Ritsi from RingCentral doing a test call on your voicemail. Thank you."
***On deskphone playback, it only plays the date and time July 22, 2026 at 9:57 PM, from "RingCentral" instead of the (650) 918-5352 (number not saved on the contact)
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