Enable CNAM (Caller ID Name) for RingEX Outbound Calls in Canada
Please add support for Caller ID Name (CNAM) for RingEX customers making outbound calls from Canadian phone numbers.
Currently, Canadian RingEX customers may be limited in their ability to present a consistent, recognizable business name to recipients when making outbound calls. This can result in calls displaying only a phone number, an incorrect name, or no caller name at all, which can negatively impact answer rates and customer trust.
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Mickey
commented
Subject: Main number 647-***-XXXX doesn't display name with caller ID
Description
Main number 647-***-XXXX doesn't display name with caller ID when call . CNAM doesn't let file uploaded because it is only for USA and requires USA address. Not sure how Canadian can handle this