Improve Fax Error Reporting for Terminating Carrier Blocks and ANI-Based Rejections
When an outbound fax is rejected by the receiving carrier or fax system because the originating fax number is blocked or filtered, RingCentral currently shows generic errors such as Busy, No Answer, or Wrong Number.
It would be helpful if fax diagnostics could identify when the rejection is coming from the terminating side and, where possible, indicate that the sending number may be blocked or filtered. This would make troubleshooting faster and help customers understand when the issue needs to be addressed by the owner or provider of the receiving fax number.
2
votes
Melvin
shared this idea