97 results found
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Ability to use one email to activate multiple user/extension
Ability to use one email to activate multiple user/extension
Is there a way I can use the same email for 2 users
2 votes -
Assign RingCentral License to Extension without phone number
Summary:
Currently, RingCentral requires assigning a phone number to an extension in order to assign a license. This feature request proposes the ability to assign a license to an extension independent of a phone number.
Benefits:
Improved Flexibility: This feature would allow for more flexible license management. Organizations could assign licenses to extensions for users who require features beyond those offered in the base package, even if they don't require a dedicated phone number. For example, a user who needs access to video conferencing capabilities could be assigned a license without needing a separate phone line.
Cost Optimization: Organizations could…9 votes -
Disable free accounts on specific domains
Admins want to block their users from creating a free account using their company email address.
4 votes -
Receive call with code
A feature in which Ring Central number can receive calls with security codes implemented by other carriers
3 votes -
Customer wants to have the option to listen to the voicemail messages on his personal mobile.
Customer wants to have the option to listen to the voicemail messages on his personal mobile and not on the RingCentral application.
1 vote -
Need default option for FaceTime on 'Default for calls' on MAC
Need RC app to ask permission to takeover default video calling behavior. Client uses a MAC and every time they launch the RC app, it takes over as the default app for calling over Face Time. User would like option to choose default app for calling. Client is Tegna / UID 1853119021.
7 votes -
Requesting The Option To Force The RingEX App To Use The Number Pad Only On A Keyboard
Hello!
We would like to be able to set an option where everyone is forced to use their numpad to dial within RingEX, please.
Thanks!
1 vote -
Cache On Demand Calls
Please cache calls so that when on-demand call recording is enabled the recording includes the entire call from the start, Webex does this and it is amazing for legal needs.
1 vote -
AI agent should be able to speak slower
AI receptionist should be able to create a setting that he/ she can talk slower
1 vote -
Disable MFA for creating new users
wants the ability to disable MFA for creating new users on legacy accounts
2 votes -
Admins to see users that downloads their call logs
Create a feature that allows super admin of the account to see, which users are downloading their call logs through an archiver
3 votes -
Company directory on Yealink phones
Access Company Directory on Yealink phones without LDAP configuration
1 vote -
Prefix Matching in type to search box.
Currently when typing in the search box for texts , calls, contacts, etc.. it searches for the data in random .
That type of search filtering, where the results must match the typed characters in the exact order you entered them, is often referred to as:
* Prefix matching: This is a very common term, especially in computer science. It means the search results must start with the sequence of characters you typed.1 vote -
Ability to block robocalls on a per line bases
Ability to block robocalls on a per line bases
2 votes -
feature where an announcement will be played advising the pending bill of the caller before it will route to an IVR, when dialing the main
A feature where an announcement will be played advising the pending bill of the caller before it will route to an IVR where they have an option to press a key for payment or proceed to the call.
1 vote -
Ability to change the time limit before the access code sent to the email expires
Ability to change the time limit before the access code sent to the email expires
1 vote -
Features from Admin Portal to be available in RingCentral App
Features from Admin Portal to be available in RingCentral App, combining features in one app where they can also manage users, call handling of the company and others
2 votes -
Performance report Missed call
We consulted technical support about pulling up a report in analytics portal for missed calls we are advised to pull up the report in performance report yes we can view the report however there is no option in the performance report > calls to pull up only the missed calls we need to download the report before we can run a query in excel to only show the missed calls, It would be nice and helpful if we can pull up this reporting right off the analytics> performance reports > calls
5 votes -
voicedrop
a pre-recorded clip that can place the VM to a perspective client. It's used to share messages clearly and strongly. Voice actors use it to get their point across well. It's used in many places like commercials, corporate videos, and online lessons.
1 vote -
Disable access to call log call recording to users with custom role.
Admin added a custom role where user extension will not have access to user call recording.
1 vote
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