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3086 results found

  1. They want to be added this feature blocked those anonymous caller or caller that is not showing number

    4 votes

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  2. Option To Undo The Action For Deleted User

    7 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  3. Ability to make the custom role the default role when creating a new user

    1 vote

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  4. Use case: The customer has a few 100 phones they want to import into the RingCentral Service Web so that they can streamline the provisioning process. Feature request: Add a "Bulk import" option to Service Web that allows customers to upload device Serial Numbers and align them to a device model type without assigning an MVP license or DID. That way the phones show up in the system as fully "unprovisioned"

    4 votes

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  5. Use Case: The CISO is working with security auditors and regulators to ensure their UCaaS platform adheres to security best practices. The security regulators and auditors want to ensure users are being forced to authenticate in the RingCentral app(s) at least once every 90 days.Current problem: RingCentral does not provide a way for basic authentication users or SSO users to be forced to authenticate after a defined number of days. Impact: The CISO is displeased and annoyed with how RingCentral security works. The customer is exploring paying for the development of a custom integration into RingCentral that would disable and…

    2 votes

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  6. delegates should have access to the missed call logs of the user extension that they are monitoring

    2 votes

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  7. keep default fax cover for RC desktop app even after logging out

    1 vote

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  8. We would like to have a feature to assign * key to the operator extension

    1 vote

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  9. It seems everyday we get an email telling us the same thing for all of our ports even if nothing changed. I would recommend only sending an email when something changes or maybe one email with all the outstanding ports and make the subject line “summary”.

    1 vote

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  10. Having the scheduled port date on the portal would be helpful to be able to address the ones that are scheduled sooner but, again, I have to click on each one to figure out when they are scheduled.

    1 vote

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  11. When you get approval from the carrier for the port this arrives in an email but the portal is not updated. I need to search out the email when looking at the portal to figure what is really happening.

    1 vote

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  12. RingCentral supports at this time only UDH concatenation hence most of the multipart messages from TMO to 10dlc numbers will come as individual messages rather than one long text as well and sometimes these messages will be out of order. T-Mobile customers may have to break these messages up when sending them to RingCentral.

    1 vote

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  13. We'd like to see a feature in Avaya Cloud Office where Super Admins could create an administratively managed contact list that would be available to all users system-wide. As an example, a human services agency using Avays Cloud Office could find it useful to have a system-wide contact list of vendors as opposed needing to import or create contacts individually for each user.

    1 vote

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  14. Customer doesn't want to receive any type of notification if it has something to do with a number that they have already blocked.

    2 votes

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  15. When we disable the call waiting on RC the call waiting tone is fast busy instead of the regular busy tone and we would like it to be the regular busy tone.

    1 vote

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  16. For each cost center, allow a different credit card or invoice payment. Currently there is only 1 payment method and a backup method allowed. Customers with multiple businesses or separated billing cannot be accomplished automatically.

    1 vote

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  17. would love to have the ability to stop pending outbound faxes from the call log

    1 vote

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  18. Since email and sms are insucure methods of authenticating, it would be great to allow the use of authenticator apps such as Google Authenticator or 1Password to create the one time codes. [https://www.techtarget.com/searchsecurity/definition/time-based-one-time-password-TOTP]

    2 votes

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  19. The ability to automatically change a number on the admin portal

    2 votes

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  20. I wish to be able to create a subscription to deliver weekly reports based on a specific queue and date range, which includes ALL calls (answered and missed), including the expanded trail of each call. Unfortunately, Performance Reports in Analytics only produces answered calls and does not include missed calls.

    2 votes

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