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3004 results found

  1. The customer wanted to have a generic link or one link that can be used for different scheduled video meetings.

    1 vote

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  2. all the All User extensions get the same function as the Operator extension

    1 vote

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  3. When a new user is added, we had to always manually go through each user that has a number to add the user on Phone & Numbers > Presence > Appearance > Assign Extension.

    2 votes

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  4. If a Call queue Manager is assigned multiple call queue, they should be able to look at the detailed call logs for both queues at the same time; currently this is only possible in the "simple" call log view.This makes it tedious for auditing purposes as a queue manager must move in and out of call queues to look at detailed call logs.

    14 votes

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  5. ... other than placing the call on hold and letting the person know they have a call on line 1-4.. Four trunk appearances on all phones that can be placed on hold and picked up from any phone (Not by parking a call or any other method) other than placing the call on hold and letting the person know they have a call on line 1-4.

    1 vote

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  6. The customer would like to request in making the call log report more friendly user by adding the an option or Icon information on how to filter and search for previous months call reports - the customer find the current tab confusing on he's end.

    1 vote

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  7. Quick Contacts is not indexing contacts synced from Google Apps. It should be enabled

    1 vote

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  8. Feature or setting that can be used the caller ID of the call from not the original caller

    1 vote

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  9. Customer wanted to have all the Call que feature for call handling and voicemail be available to user extension and the feature for call handling and voicemail User Extension should be available to call queue

    1 vote

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  10. ability to move voicemail messages to another folder

    1 vote

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  11. We are looking for a report showing how many times the dial by directory is being pressed by callers every day

    1 vote

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  12. To widen the range of retrieving calls for Inbound and Outbound. Quality Review purposes.

    2 votes

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  13. Create a button that would allow you to refresh the data without changing the dates

    2 votes

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  14. custom rules only allow 15 minutes intervals for 2 different rules that send calls to different receivers.our customer needs to allow overlap of 2 different rules like e.g 12am to 9am monday to tuesday 9am to 4pm

    2 votes

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  15. It will help those that are uploading thousands of personal contacts with web pages that has special characters

    2 votes

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  16. Adding another phone number as their RingCentral number

    1 vote

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  17. Currently, there is only 5 people maximum that can get a notification via text when a missed call, voicemail, or fax comes through. I want all of my users to be text notified when there is a left voicemail or missed call to ensure maximum visibility to our support desk.

    2 votes

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  18. It would be good if we could track login, logout, lunchtime and brakes of the users. mainly for timeclock purposes

    2 votes

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  19. Would like to have option to make their toll free number as a Digital line for their extension

    2 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  20. There's currently no way to change your main business number without having to phone in and waste an agent's time. I wish I could do it from the web portal like any other change but this feature is blocked. I hate having to call in the phone never gets my pin right and has so many errors.

    1 vote

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