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3006 results found

  1. Wants to have the intercom feature

    1 vote

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  2. I have created a lot of personal contacts. With Ring Central if I need to make a change like update the phone number, I have to first delete the contact and then create a new one for the correction or update to take effect. The ability to just update or edit the already created contact would be great.

    1 vote

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  3. Is there a way for me to export all of my voicemails? I have a folder that I keep them in but I don't want to download them one by one

    1 vote

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  4. From the IVR menu, give the caller the option to receive a chat link to start a chat with a bot. The link can be organic ring central or to an external service.

    1 vote

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  5. This will beneficial to admins that only wants to receive notification during after hours.

    1 vote

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  6. This is beneficial to the Admin since they won't check the users in the account one by one to identify who is the owner of a specific Hode Code.

    1 vote

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  7. We had the option to add custom roles but an account change caused the "Add Custom Role" to vanish as per the support agents. A tier 2 case was created and then filed another feature add-on request to get the feature activated on the account again which should not have happened if RC keeps features regardless of any updates with the plan or system.

    1 vote

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  8. Customer want to have the option to determine how many calls have been deleted for the past 1 year and half for a specific user

    1 vote

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  9. Right now, only Primary Admins can add/edit TCR. We have Custom Roles, we can add the option to set a user with the TCR option, but it's view-only. It's better to allow custom roles to manage TCR.

    1 vote

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  10. I wan to get a feature wherein I can see my users status showing up. To see if anyone of them is intentionally toggling in or out

    4 votes

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  11. To be able to save/backup a current IVR settings before making changes and to be able to restore it when needed through IVR Editor.

    3 votes

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  12. When employees are out sick, other members of the company would need to see the messages that are being sent to their Teams. Please find a way for messages under Teams to be sent to admin without having to log into other people's RC accounts..

    3 votes

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  13. Customer requesting to removed the voicemail pin for everyone has an access to it and not avoid hustle and remembering the password

    1 vote

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  14. looking for a feature that allows our sales reps to change their phone numbers to ones mirror the area code they are calling

    2 votes

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  15. The customer would like to have the option on the interface of the Admin Portal under Licences and inventory that they can easily find their available numbers by clicking it instead of adding the numbers manually under reserve number.

    2 votes

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  16. Under Company Emergency Response Locations, it would be nice to be able to see which user phones are currently assigned to each location.

    1 vote

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  17. Did not push through with the device order but it still generated a purchase order. Please add an option for us to be able to remove the uncompleted device purchase orders.

    1 vote

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  18. Adding Call Log on Archiver Sync Option.

    2 votes

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  19. Customer is requesting that Admin can update the user pin with/out entering the users password

    1 vote

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  20. Ability to provide specific role to a user that allows him/her to only turn off/on custom rule, and not to edit or make changes to it.

    1 vote

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