3679 results found
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Modify DDS keys on polycom T53W
We are about to set the DDS keys for our Yealink T53W and came across this article from support website https://support.ringcentral.com/article-v2/Customizing-your-deskphone-key-layout.html?brand=RingCentral&product=MVP&language=en_US#supported-phonesplease add Yealink model phones on this feature, it will surely help
1 vote -
Specific Email notification of Call Recording for Multiple Site
Customer want to have a Specific Email notification of Call Recording for each of their Site to avoid confusion.
1 vote -
Edit voicemail greeting of a user extension by multiple users
A feature in which multiple users can have the capability to edit the voicemail greetings of one user extension/message-only extension and submit the changes through email
1 vote -
Limit users access to call recording
I want to limit the users access on the application to call recordings with the exception of 1 or 2 numbers. Please make this changes ASAP because this is a deal breaker for me to keep using Ringcentral. thanks
9 votes -
Report Summary of Blocked numbers
Get a report for all blocked numbers from each user and an overall list
10 votes -
Allow ECM (Error Correction Mode) On to work with RingCentral Fax service
Customer is looking if enabling ECM (Error Correction Mode) to their fax machine support by RingCentral fax service.
1 vote -
Custom Rule for Unknown Numbers
Custom answering rule for whenever an unknown number or a person not listed under our contacts is calling, we can forward the call to a specific number.
4 votes -
Assigning paging device to a call queue
In this way, they can assign not just one user to answer or get access to it but multiple users like a call queue does
10 votes -
Receive email notifications for sent messages
Hi! We would like to have a feature added for message notification to have an option to receive the notifications by email when we send a text message as well.This way everything can be kept and tracked via our email addresses. Thank you!
3 votes -
Continues Ring notifications for "Ring my phone when any user I am monitoring rings"
Current Behavior: When Ring my phone when any user I am monitoring rings is selected, all phone models will have audible and visual call notifications (ring) with group pickup call information. It Only ring once.It will be a better idea to have option to set how many rings/minutes it will ring the extensions.
4 votes -
option to activate call queues in bulk via Admin portal
option to activate call queues in bulk via Admin portal
4 votes -
Import Presence Settings
It would be good to have the ability to import a user's Presence set up so it can be applied to another user. I understand that there is User Template, but it would be time-consuming to set it up again.
3 votes -
Bulk option for changing call handling of sites.
To have a bulk option for changing call handling in all sites all at once. If they want to change the zero dialing function for all of the 600 sites they have it will be less time consuming if they can do it all at once.
1 vote -
Restrict Outbound Calls | Only Allow Outbound Calls to Assigned Numbers
Submitting on behalf of a customer. A client would like to only allow users to call specific numbers that they assign, meaning if the numbers that they dial are not in the list of assigned numbers, it shall not go through or it should be restricted. This allows the account to have more control over the numbers that can be called by their users making sure that called numbers are only company allowed.
7 votes -
have the reason for a number order refusal
In the admin portal, it would be useful to have the reason for refusal or the progress of a number request in: Telephone system / Number request / Number acquisitions : When a number is rejected, we have no information on the reason. When the status is in progress, we have no idea how long it will take.
2 votes -
Ability to recover unread voicemails that is over the limit ( 200 messages per mailbox)
we have had a phone number with mailbox exist 200 for a while
Are you able to recover voicemail that is over the limit?2 votes -
Chat bubble
Hi Please add a feature were in inside the service portal there is a chat bubble to chat with customer
1 vote -
Receive a notification alert when a certain number or number series becomes available
Notification alert when a certain number or number series becomes availableThere are times that a specific number series or area code is not available to add to the RingCentral system. Hope there's a way to tag a certain number's availability and notify customers once available without a need to reach support. This is to save time in reaching customer support while waiting for the number to become available.
7 votes -
Enable Multiple Group Managers
At present, if a Group Manager is off, only admins can configure group member settings (such as call forwarding etc.) The only workaround is to duplicate groups (which has to be done manually) and assign to a different manager. Due to RC deployment scale, this isn't viable.Enabling multiple group managers would make this much easier
21 votes -
to add more than 25 in paging only extension via admin portal
to add more than 25 in paging only extension via admin portal
6 votes
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