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245 results found

  1. We need to enable the print to fax feature on RingCentral App for Mac computer

    1 vote
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  2. Customer would like to get more details on the fax transmission result especially if it's a failure, she would like to have a details on why faxes are failed - the factors contributing to failure

    1 vote
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  3. We are hoping to set our fax number to forward to an external fax number. We have spoken with technical support and troubleshooted the issue. We were able to set the fax to forward to an external number; however, the fax message that should be sent to email is not being received from the fax emails in the notification. We are able to get the notification, but the attachment is being received in the external number notification. We would also like to be able to get the fax attachment from our email as well, which is set up on the…

    1 vote
    New  ·  0 comments  ·  Fax  ·  Admin →
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  4. Customer should have the option to forward RC Fax number to the External fax number for RC Fax account

    19 votes
    1 comment  ·  Fax  ·  Admin →
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  5. Ability to use Call Queue number as Fax Caller ID for Non Call Queue Members

    2 votes
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  6. When we receive the fax, I would like to have [ note ] session to make a note how i carried out the the fax. So It will be utilized as a good communication method for the fax message.

    1 vote
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  7. Having a customized logo for the email to fax feature, where in Admin can personalized their logo.

    2 votes
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  8. customer would like to receive the fax directly to the email address without assigning any user extension as the main operator

    6 votes
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  9. Ability to receive faxes from an automated source or system

    3 votes
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  10. Option to remove company numbers on the list of fax from numbers when sending new fax to avoid users from selecting other company numbers other than their main company fax phone number are allowed numbers to be used.

    4 votes
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  11. There are no restrictions on users accessing the fax extension. The customer wants all users to be able to access the fax extension simultaneously without encountering an error indicating that the maximum number of logged-in users has been reached.

    1 vote
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  12. By extending the Co-Recipient feature in RCApp for voicemail to fax, this would allow organizations to have shared fax mailboxes where messages are marked as read in the shared environment. Many healthcare customers cannot send fax into email boxes due to compliance.

    25 votes
    2 comments  ·  Fax  ·  Admin →
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  13. When faxing out from email showing the main phone number. Wants to show fax number associated with message only mailbox

    Also, wants to add a company logo to the fax from email.

    2 votes
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  14. It would be helpful to provide a more detailed explanation regarding the failed faxing due to the encrypted attachment. This will help us confirm whether the file could not be opened earlier.

    2 votes
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  15. For fax forward, It will be very helpful and a needed feature to include original fax send ing party information in the banner/ribbon. For example, fax is received from 'A' to us('B'), we ('B') forward the fax to 'C'. How can 'C' only get info about original sender/'A''s on the banner/ribbon?

    1 vote
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  16. For fax forward, It is very helpful and a needed feature to include original fax send ing party information in the banner/ribbon. For example, fax is received from 'A' to us('B'), we ('B') forward the fax to 'C'. How can 'C' only get info about original sender/'A''s on the banner/ribbon?

    1 vote
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  17. Naming Convention on Number Dropdown Options for New Fax should be the Same on the Dialpad Caller ID Selection: When composing or sending new faxes, the site name appears on the site numbers, while on the dialpad, it shows the set name for the number. The new fax drop down should have the same view as the dialpad caller ID drop down.

    1 vote
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  18. Need the ability to see the patient name from the file attached to the sent fax

    1 vote
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  19. When I'm trying to download multiple documents at once it downloads those documents in .json file, it doesn't fix after restarting and redownloading one by one. On the other hand, downloading one at a time takes a lot of time and the problem occurs in one at a time also

    1 vote
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  20. -customer is requesting that there should be a option to filter the dates in dowloading fax message on the glip

    1 vote
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