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  1. There should be an option under Email-to-Fax where-in you can add just the email domain (Ex. @linksattuscaloosa.apartments) on the Email addresses permitted to send faxes so that everyone with email addresses on the same domain can send faxes using the extension's assigned fax number/numbers.

    2 votes
    New  ·  0 comments  ·  Fax  ·  Admin →
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  2. It would be very beneficial for our company to be able to organize the incoming faxes into folders or tagging them with labels, so that we can easily come back and find faxes.

    2 votes
    New  ·  1 comment  ·  Fax  ·  Admin →
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  3. Currently, inbound faxes are directed to a phone number, which can be less straightforward to verify and manage. Client is concerned about phishing and bogus faxes containing potentially infected attachments. This issue has heightened the need for a more secure and easily verifiable fax address.

    We would like to request a feature that allows us to use a simplified, easily recognizable address for inbound faxes. This could be in the form of an email address or a unique identifier that is simpler to verify compared to a phone number.

    This change will enhance our ability to manage and verify inbound…

    4 votes
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  4. Currently, there are tons of fax cover page templates we can choose to use, however we can only enter the number of whom we're sending a fax to. The current cover pages do not allow us to enter a name or a company and it looks unprofessional. I don't understand WHY this is a problem in the first place, but it seems that it is according to RC reps. If you provide simple templates, the least you can do is allow us to edit them.

    1 vote
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  5. Fax Confirmation to state "Successfully Sent" (not just sent)

    8 votes
    0 comments  ·  Fax  ·  Admin →
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  6. Request to used other extension Primary number for Outgoing Fax, to have the access to switch the outbound faxing not limited from main number, company fax number, customer want to used other primary number from other extension within the company.

    2 votes
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  7. Customer can fax a PDF Fillable Form.

    2 votes
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  8. Customer would like for our system to specify the error when not being able to send a fax.

    2 votes
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  9. Asking for the Faxes and Voicemail to be received on the RingCentral App for multiple Users.

    Faxes are showing on the RingCentral App of the User that is receiving the app but I want the fax to also show on the other Users RingCentral App.

    6 votes
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  10. change main company number from voice and fax to fax only

    1 vote
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  11. We selected the desired cover sheet in the user template. Is there a way to prevent users from using other cover sheets? For example - we want classic to be the only cover sheet option available and prevent ancient from being used.

    10 votes
    2 comments  ·  Fax  ·  Admin →
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  12. Ability to turn off incoming fax

    10 votes
    1 comment  ·  Fax  ·  Admin →
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  13. 2 votes
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  14. Customer looking for a feature for deleted fax - to show the actual date when the fax were deleted in the folder for Deleted Items

    2 votes
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  15. Extend ATA support to credit card processing devices. When asking about porting these devices over to RingCentral, I was informed they should be replaced with units that use Ethernet instead of telephone. Being able to port them as is by using an ATA adapter would have been preferred.

    4 votes
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  16. Subject: Allow ATA users to send FAX internally (Allow T38)
    Feature Request Description: ATA users cannot send fax internally due to
    JIRA : https://jira.ringcentral.com/browse/CNV-16701
    Expected Behavior: Should be able to send fax ATA to ATA internally
    Current Behavior: Cannot send fax ATA to ATA internally

    1 vote
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  17. Hi team, Is there a possibility to hide/remove the last name of the user sending a fax from RC app using print to fax feature? Some of our staff member reported that they want to maintain their privacy and do not want their last name displayed in the fax that is being sent to recipients.

    1 vote
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  18. The idea is that you could configure a fax central service that could receive faxes from a set of phone numbers, and then could route the incoming faxes to different user inboxes based on which fax number was called. The faxes would be delivered to internal email users via attachment, but using a direct connection to our email environment so that the transmission of the email attachment is secure.
    The solution would include a log for auditing of all incoming and outgoing faxes.

    1 vote
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  19. We would like the "From" part of the cover page to show the company name when the company number is used as the Outbound Fax ID.

    1 vote
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  20. 1 vote
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