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261 results found

  1. Email Domain Configuration for Email-to-Fax Function in Admin Portal

    Currently, RingCentral lacks a feature that allows administrators to easily verify if email domain configuration is set up correctly for the email-to-fax function. Introducing a feature to display email domain configuration in the admin portal would streamline the verification process and ensure smooth functionality of the email-to-fax function.

    3 votes
    0 comments  ·  Fax  ·  Admin →
    How important is this to you?

  2. Send email notification when email to fax is turned off.

    To be able to receive email notifications when the email-to-fax feature is turned off when not in use.

    2 votes
    1 comment  ·  Fax  ·  Admin →
    How important is this to you?

  3. phone will not ring if fax is forwarded to extension

    Phone should not ring if fax is forwarded to another extension.

    2 votes
    1 comment  ·  Fax  ·  Admin →
    How important is this to you?

  4. Embedded ESignature within Fax preview

    Enable users to preview the fax document and seamlessly insert e-signature fields for recipients to sign electronically within the RingCentral interface.

    By implementing these features, RingCentral can create a more efficient and user-friendly experience for managing fax and e-signature needs within a unified platform.

    3 votes
    0 comments  ·  Fax  ·  Admin →
    How important is this to you?

  5. Fax Transmission with Image improved

    1 vote
    New  ·  0 comments  ·  Fax  ·  Admin →
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  6. Fax Transmission using Custom Cover Page

    When we send faxes to multiple numbers using a custom cover page, instead of sending the transmission per number, we would like it to accumulate and send the confirmation at once, just like a regular fax when you use one of the existing cover pages.

    2 votes
    0 comments  ·  Fax  ·  Admin →
    How important is this to you?

  7. Do Not Show The Super Admin's Name With Fax Messages Sent Internally

    2 votes
    0 comments  ·  Fax  ·  Admin →
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  8. Press a key or button for forwarding a fax

    Customer would like to have a short button or a key press in case they need to forward the fax directly

    1 vote
    0 comments  ·  Fax  ·  Admin →
    How important is this to you?

  9. Fax document time details

    The time in the fax document must be in PST Time zone even if it is from a different time zone since the admin portal by default is PST.

    1 vote
    0 comments  ·  Fax  ·  Admin →
    How important is this to you?

  10. have an individual notification setting for each company or IVR number.

    Please allow individual notifications settings for each IVR. Also, being able to separate fax/voicemail notifications to two separate emails would be very useful.

    2 votes
    0 comments  ·  Fax  ·  Admin →
    How important is this to you?

  11. Customize a customized cover template

    Needs to have a feature where in they can upload a customized template and have an option to customize it on RingCentral App.

    2 votes
    0 comments  ·  Fax  ·  Admin →
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  12. drag and drop a premade custom cover page for easy use

    There will be an option to drag and drop pre-made custom cover page for easy use that will be accepted by the system, please include, expansive option for font styles as the system has limitations with the variety of font style to choose from.

    2 votes
    0 comments  ·  Fax  ·  Admin →
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  13. Enable Faxing using Virtual Number

    Allow users to Send Fax using Virtual number.

    2 votes
    0 comments  ·  Fax  ·  Admin →
    How important is this to you?

  14. Failed Incoming Fax Logs

    Overview:
    Currently, RingCentral lacks a feature to log failed incoming faxes, making it challenging to differentiate between issues stemming from the sender's end and those related to the RingCentral server. Implementing a feature to record failed incoming fax attempts would provide valuable insights into fax transmission issues and streamline troubleshooting processes.

    Objective:
    The primary objective of this feature request is to enhance the functionality of RingCentral by introducing a mechanism to log failed incoming fax attempts. By doing so, users can accurately identify whether fax transmission failures occur due to issues on the sender's end or if they result from…

    2 votes
    0 comments  ·  Fax  ·  Admin →
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  15. Preview Received Faxes in App

    It would be very helpful and time saving to have the ability to preview a fax in the app window when clicking on it, instead of having to do an extra click to open the fax. It would make reviewing faxes and finding important information much faster and efficient.

    2 votes
    0 comments  ·  Fax  ·  Admin →
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  16. Show the number of the original sender when forwarding fax to an external

    Forwarded faxes only show the number that forwarded the fax, not the actual sender. There should be an option to show number of the original sender instead.

    1 vote
    0 comments  ·  Fax  ·  Admin →
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  17. Fax coversheet should have option to show ext. number or no ext. number

    The fax cover sheet currently automatically puts the ext. number where the fax is coming from. It would be nice to have the option to not list the ext. number as this can impact call routing for incoming calls if the ext. is used when it should not be.

    1 vote
    0 comments  ·  Fax  ·  Admin →
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  18. Fax Resolution

    please add option to adjust attachment resolution

    1 vote
    0 comments  ·  Fax  ·  Admin →
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  19. Use Company Fax as Caller ID even assigned to user extension directly

    Use Company Fax as Caller ID even assigned to user extension directlyWe do not want our operator extension to receive the faxes. We want to use our company fax number as caller id even it is assigned to a user extension.

    19 votes
    Under Review  ·  2 comments  ·  Fax  ·  Admin →
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  20. Fax Transmission: Sender to be Notified that Fax is Received by RingCentral

    Fax Transmission: Sender to be Notified that Fax is Received by RingCentral

    • When the fax is sent to RingCentral, the non-RC sender should also receive a notification that it's successfully received by RingCentral.
    1 vote
    0 comments  ·  Fax  ·  Admin →
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