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  1. Why not Ring Central make a device, where all phone call will be handled by a VoIP server, directly deployed to customer site. On this way, all issue maybe handled by the support agent by connecting to the gateway server instead of asking client to restart the router and check the networks, etc.

    2 votes

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  2. Requested BYOC Survivability in China - Solution Supports same phones as Persist. Need Yealink phones supported.

    4 votes

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  3. Self explanatory I think... If not then...Have the ability to quite an incoming call by flipping the phone over or pressing one of the volume or power buttons. Similar to the phones setting offered by the mobile devices manufacture.

    2 votes

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  4. Need support for Polycom VVX250. VVX350/450 are back ordered and VVX311/411 are EOL.

    4 votes

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  5. Wish "Forward" was a default softkey on the Polycom VVX phones instead of Intercom or Page. Even if you had a "More" softkey on the idle screen, that would let you get to a Forward softkey, that would be better than no Forward option at all.

    7 votes

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  6. Please enable the ability to user Intercom feature from Mitel 6940 model phones

    3 votes

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  7. Customer Chris would like RingCentral to include the feature allowing a user to choose his preferred Outbound Caller Number on their desk phone in our future system improvements.

    2 votes

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  8. Once a physical phone, in this example, a Polycom VVX450, has been provisioned, the default password is changed. Once the password has changed by provisioning the phone, customers are required to contact support to get the new password so they can factory reset the phone. This is a burden for customers to do. Can we make the new password after provisioning available somewhere in the Admin Portal for our customers to access, instead of having to call support?

    1 vote

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  9. Need the ability to program softkeys outside of the GUI which resets daily

    1 vote

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  10. On other systems, I have had the ability to configure physical devices en masse and push configuration changes. This could be performed either via a phone template option, or options under user templates. Three specific use cases could be missed call notification light change, ring tone setting, and screen timeout setting.

    3 votes

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  11. My company has about 2,500 Polycom VVX 601 phones, all equipped with a Polycom video camera for P2P video calls. Polycom is no longer making the VVX series phones, so we're unable to get new phones for new employees, or replacements for broken phones, so we're starting to purchase CCX series phones.Currently, you cannot make a video call between a VVX and a CCX phone. You can make VVX to VVX video calls, and CCX to CCX video calls, but you cannot make a video call between the two series.This lack of interoperability is hurting the value of the phone…

    3 votes

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  12. I have a desk phone at the office and a desk phone at home. Currently the only way to swap the phones out is to log into the admin portal. I would like to be able to swap the phone on the actually desk phone.

    3 votes

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  13. Would like to be able to disable the Missed Call Popup on Yealink T48S (and other Yealink models). Would also like to disable the MissCall Power Light Flash.

    10 votes

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  14. Coming over from Mitel and having the ability to see which voicemails are which on a screen would be very helpful to my users. Mitel had Visual Voicemail where I could see who the message was from and select that message instead of checking them all.

    3 votes

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  15. There is a default value called the Inter Digit Timer on a J139 desk phone. This timer controls the amount of time you can pause while entering a number on the phone before the phone dials the number you've entered. I don't know if it also exists on other phones, but I would guess that it does. The value of the inter digit timer is 3 seconds and apparently cannot be changed. That means that when you're dialing a number on a J139, if you pause for 3 seconds the phone will dial your partially-entered number and you'll get an…

    4 votes

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  16. Add Shared Lines compatibility for the Polycom CCX series phones. The new Polycom phones are currently not supported.https://support.ringcentral.com/article/Shared-Lines-System-Requirements.htmlhttps://support.ringcentral.com/article/5927.html

    1 vote

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  17. The Avaya J179 desk phone gives a "Reminder ring" every 60s when a line is put on hold. This feature causes confusion when multiple calls are live on a line. There should be an option to disable the "Reminder ring".

    1 vote

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  18. -This would allow clients to use the video call feature for the phones-This would encourage purchase of the newer Polycom models

    3 votes

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  19. We would like to see the Polycom VVX 600 be added as a supported device for the purpose of Hot Desking

    16 votes

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  20. We need our deskphones to display our company logo for business purposes.

    18 votes

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