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  1. Is sit possible to add a Customized ringtone for the Desk phone for a specific number dialed, queue, or IVR

    12 votes

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  2. The current configuration in RingCentral allows for device names to be modified within the admin portal. However, there is a missing feature where these device names are not reflected on the switch port name, making it challenging for network administrators to identify devices connected to specific switch ports. Introducing the ability to display device names on switch port names in RingCentral would greatly enhance network management and improve overall visibility.

    1 vote

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    1 comment  ·  Hardware  ·  Admin →
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  3. Please allow the Ethernet port on the Cisco ATA192 to be fully functional and allow devices connected to it to connect to the "uplinked" LAN.

    2 votes

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    1 comment  ·  Hardware  ·  Admin →
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  4. Customer is using Logitech H540 but the noise cancellation is not working, customer already manage to enable noise cancellation on the app.

    2 votes

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  5. We need to have an auto-answer feature available for Hard phones especially for Cisco ATA-191.

    2 votes

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  6. Key Programming: Allow a user to have a log in/out key assigned onto phones for Call Queues. This could be log in/out "all" queues but would be beneficial if you could assign All, or specific queue per key. Many clients (medical office, schools) do not use an application and having a programmable key to turn on/off call queues is a huge step forward.

    10 votes

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  7. We have a mitel desk phones where some live calls that we are receiving need to be transferred directly to the voicemail of a specific user extension.This feature will be a great help to us because the calls will not ring on the user extension if its not that urgent.

    7 votes

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    Under Review  ·  3 comments  ·  Hardware  ·  Admin →
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  8. Need to remove the name of the user extension on the Polycom phone when receiving calls from call queue.

    2 votes

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  9. Add Yealink W79P as a supported device that can receive page via paging only group.

    6 votes

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  10. The proposed feature seeks to introduce a default option for changing the color tone on the Mitel 6940W IP Phone, ensuring users can adjust display settings without incurring additional charges for custom configurations. Currently, users lack the ability to customize color tones without engaging in billable custom configurations, limiting their flexibility and usability of the device.

    2 votes

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  11. Ability to customize Record User name over the phone.

    1 vote

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  12. Extend the Cisco Support for phones affected due to certificate update for end-of-life phonesSPA-921​SPA-922​SPA-941​SPA-942​SPA-962​SPA301​SPA303​

    7 votes

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  13. Branding customization should be easily available. We can easily add wallpaper manually, but when the phone re-syncs, the RC wallpaper returns.

    26 votes

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    Under Review  ·  4 comments  ·  Hardware  ·  Admin →
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  14. Full support of paging devices instead of manual configuration, currently we are getting the sip to the admin. It would be effective if the paging devices could also be provisioning normally like the other phones.

    2 votes

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  15. Aside from DND from a desk phone I need to setup a button / key to switch the system/account to afterhours auto-attendant.The auto receptionist is already set up for business hour but we want a way to manually switch to afterhours manually without changing the business schedule.Name Rachel GonzalesEmail: support-wil@linehancommunications.comUID: 3030976036

    3 votes

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    Under Review  ·  1 comment  ·  Hardware  ·  Admin →
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  16. inbox components such as cords and handsets such be given the option to be replaced only instead of getting the whole phone set changed

    1 vote

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  17. Ability to do click to dial on Poly Edge E320

    1 vote

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  18. Ability to display 24 line keys in 1 page,no need to press page 2

    1 vote

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  19. Description: Desk phones should display or identify the IP address to which they are connected, enabling users to verify the connection and avoid accidentally connecting to untrusted IP addresses. This feature enhances security by providing users with transparency regarding their network connections, reducing the risk of unauthorized access or data breaches.Key Features:IP Address Display: Desk phones should prominently display the IP address of the network to which they are currently connected on the device's screen.Connection Verification: Users can verify the displayed IP address against known trusted network addresses to ensure they are connected to the correct network.Alerts for Unrecognized IP…

    2 votes

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  20. Currently, private call parking only work on desk phone when the parking location extension is added on the line keys of the phone via presence. Poly VVX 150 only have 2 line keys which by default is used by the user extension the phone is assigned to. The park soft key instead should provide 2 parking options- public and private. Currently the park softkey is only for public and no available DTMF code for private call parking.

    2 votes

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