1470 results found
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Enable the addition of additional desk phones to the Ring Group while still allowing users to be added to the Call Queue.
The customer wants to be able to add a user to the call queue, even if they have more than two desk phones set to their ring group or forwarding.
2 votes -
When transferring a call and receiving extension did not pick up, call should go back to the original extension instead of going to voicemai
When an extension on the account initiates a transfer and the receiving extension did not pick up, the call should go back to the originating extension instead of going to voicemail
3 votes -
Notification before RingCentral App update
It would have been best if they can received an email sooner for their users that their apps are outdated and needs an update. Than they only 24 hours to fix it.
1 vote -
Set up custom rule
Ability to create a custom rule for user extension to user extension only. Add the user extension to the selection of the "Calling me at" section.
1 vote -
ability to add prompts on shared lines
ability to add prompts on shared lines, callers can choose a prompt for a person they want to talk to
1 vote -
Ability to listen to multiple Push to Talk channels at the same time
Since a user can be a member of multiple Push To Talk channels it will be a great help if they can also listen to multiple PTT channels at once.
2 votes -
Remember last used section on mobile app
On iOS the RingCentral app does not remember or resume to the last used section if the app is killed by iOS. This is a feature request for the mobile app to remember the last used section.
1 vote -
Install RingCentral application in batched
I want to be able to install the RC Phone app system wide for all users, without having to install it individually for each user that uses a single workstation.Just like the RC Desktop App.rc phone msi file
16 votes -
Robocall Reporting
Ability to see how many suspected robocalls come in without disabling feature. A report specific for robocalls only.
2 votes -
When starting a new direct messages with someone it would be nice to see their presence before hitting send.
When starting a new direct message, it would be nice to see their "Presence" before hitting send.
2 votes -
HIPAA for Ringsense
I was wondering if the Beta feature was compliant with HiPPA, and if so, would we need to sign a new BAA to cover our use of it legally? Specific feature is RingSense
3 votes -
Ability to set up Dial Timeout Configuration For All Polycom Phones at once
Wish there was a global parameter and not having to touch each and every Poly set in setting up the Dial Timeout Configuration
2 votes -
Since RingCentral is now flagging calls as "SUSPECTED ROBOCALL" give me the option to block "SUSPECTED ROBOCALL"
It would be helpful because almost all of the calls I receive on my RingCentral number are suspected robocalls.
6 votes -
Request to edit Incoming Call Display in POLYCOM phones.
Margaret wants to edit the incoming call display of her Polycom phones by removing the commas in the middle of the first and last names.
1 vote -
Ability to switch from a RingCentral phone call to a Ringcentral video call
Ability to switch from a RingCentral phone call to a Ringcentral video call.
1 vote -
Ability to see all call queue extension using RingCX application
Ability to see all call queue extensions using the RingCX application.
The customer would like to see all the RCMVP call queue extensions on their RingCx application4 votes -
Enable Direct call announcement for external numbers
When the Direct call announcement is switched on, the external number under the ring setting on the extension cannot receive/answer the call.
1 vote -
Ability to change display name on phone
Ability to change display name on phones, instead of showing direct number at the top it should show the name of the user extension
1 vote -
Customer is placed on hold (from any extension) and is able to dial 1 to be directed to the message only extension
Customer is placed on hold (from any extension) and is able to dial 1 to be directed to the message only extension
1 vote -
Only allow users to log in using their Google accounts
disable other way of logging in aside from google account
1 vote
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