1419 results found
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TIME & DATE STAMP OF A CALL FEATURES
There needs to be a date & time stamp on the Ring Central Call Log IN THE PHONE TAB. . it shows how long the call was - but there is no date or time of the call listed on the call page .
1 vote -
show call logs on call presence
Currently when someone is monitoring an extension through call presence, they see the calls coming in, and they can answer these phone calls. Unfortunately, if the the user misses the call that they are monitoring, it will not show in the phone log. It will only show the calls that have been answered through call presence. This makes no sense. Any call that comes through the presence should show on the users that are monitoring the extension.
15 votes -
Allow an outbound call to the blocked phone numbers
When a number is blocked, it should still allow users to make outbound call to that number.
1 vote -
Custom Rule for Call Parking
Customer wants to have a Custom Rule for Call Parking that only available every Saturday.
1 vote -
key templates for polycom vvx 450
It would help us out a lot if there where some polycom key templates. our company uses a lot of polycom devices for our customers and there aren't any key templates.
6 votes -
the reason why you can hear faxes in your voicemailbox is because both faxes and voicemails are stored in the same Mailbox
can we separate, faxes going into my voice mail box?
2 votes -
Desktop Pairing caller ID not using the queue Display settings selected.
Have the Paired phone also display the caller id per the display settings selected in the call queue. Right now my queue is set for Caller Name the Caller Number. Paired phone only displays Caller Number and skips the name selection which is first.
1 vote -
Avoid pressing 1 when a que call is forwarded to a mobile number
Can you please make it possible to avoid pressing 1 when a que call is being forwarded to a mobile number. We have an after hours que that we have to forward to mobile numbers as they are not always able to be on the internet. When answering a call they have to press the green button and then have to press one before they are able to speak to the person. This slows the process of us being able to take an emergency call.
16 votes -
MVP Desk Phone License With No DID
Currently, if a user needs a standard MVP license and uses a desk phone, they MUST have a DID assigned. There are many use cases where you may want to assign a desk phone to a user without using a number from the inventory. This is currently causing a lot of problems in my organization.I've heard it was previously possible to assign a desk phone without using a DID. I'd like to bring that feature back.
18 votes -
Send calls to Deskphone from Chrome Extention
Hi there,Can you implement the browser extention to connect with my deskphone and every time i click to call a number my the call will be send on my deskphone ?
4 votes -
Reference Number in Calls
When someone called in to company main phone number or any user extension's number, requesting for possibility to provide reference number to every someone calls in, so that they can have proof of reference for a customer to say that they called in at this date and time
1 vote -
Reference Number
When someone phoned the main number of the company or any user extension, they asked whether it was possible to give a reference number to each caller so that they could have documentation proving that they were a client and could state that they had called at this certain time and day.
1 vote -
Tone during Call on Wait
Feature request on having a tone/sound notification once there is a call waiting while on call. This has been disables, yet as for us, we do not want it to be completely removed.
1 vote -
Improved Recognition of Incoming Faxes
Improved detection of incoming faxes, irrespective of delays from the sender transmitting fax tones, especially when the associated number is set up for both voice and fax.
1 vote -
@mention team inside another team
We currently have a larger group setup for all of our support staff. Because of the amount of noise in that chat, many people turn off notifications, and users know if they want someone's attention to @mention them. That works fine. The feature request comes when I want to mention a smaller subset of people who are all members of another team. So for example, I have a team called All Support and there are 30 people in that team. I have another team called Level 1, Level 2, and Team Leads. All 30 people are also members of the…
4 votes -
Adding additional Line within User Extension
We are a company who always use Conference call on their Deskphone. We want to utilize all of the lines on our Deskphone wherein while we are using Line 1 and Line 2 (with customers) we need want to use another line to call another client (external) or colleague (internal). We want to make utilize all of our lines in Deskphone/HUD.
1 vote -
Notifications and Logs for Pickup Members
It will be beneficial if there is a logs that shows who are the Pickup Members that are notified during Call Queue Calls for reporting
3 votes -
FAX Header - Option to remove from all pages
Unprofessional looking. Limits sending legal docs as this header is now on ALL pages.
5 votes -
Park Location capability on Yealink CP965 Conference Phones
To support the feature and be able to park calls on a Yealink CP965 phone.
1 vote -
Show Caller Name and Number on outbound call
The customer would like for their name and number to show when they do an outbound calls to their customer.
1 vote
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