1470 results found
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Disable cold transfer.
Disable cold transfer.
2 votes -
Central speed dial destinations
Central speed dial destinations where a list of external phone numbers and names to be maintained centrally in the UO.
20 votes -
delay connecting the call
Ability to change the seconds of the call while it connect to a user
1 vote -
security scan
Security scan for attached files received from SMS/Team messaging.
It would be great if a security scan is performed to the attachment before making it available to the user.
2 votes -
Adding speed dial on presence without the system adding 1 or 0 to the number
Adding speed dial on presence without the system adding 1 or 0 to the number. When adding a number to the presence, it automatically adds 1 (US) or 0 (UK), need a feature where it doesn't automatically adjust the number.
3 votes -
Retain the caller ID of the original caller when transferring calls to an external number using the RingCentral app
When the Ringcentral number is called and answered on the user extension, if they need to transfer the call to an external number, the original caller ID number should still show up and not the phone number of the RingCentral user.
1 vote -
Configuring Outbound Caller ID for MS Teams Integration
Summary
This feature request is for the ability to configure outbound caller ID settings within the RingCentral admin portal specifically for MS Teams integration. The configuration should allow the main number or site number to appear as the caller ID when making outbound calls via MS Teams Direct Routing 2.0.Current Issue
Currently, MS Teams Direct Routing 2.0 is experiencing a problem with outbound caller ID, where the desired main number or site number does not appear when making outbound calls. This issue causes confusion and inconsistency in communication for users who rely on the integration between RingCentral and MS…6 votes -
use forwarded intercom number from different provider to work with ringcentral
company with a different provider wants to forward their number that has intercom to Ringcentral number, then ringcentral number would be able to control intercom
2 votes -
Print to fax on mac
I don't understand why print to fax option is not available on RC Phone using Mac but available on RC phone on Windows. Please make this available on MAC!
10 votes -
Outgoing email encryption
Ability for outgoing and incoming email encryption, customer ask feature to have outgoing email to get encrypted.
1 vote -
IVR Navigation Setup After a Number is Pressed.
Customer is requesting a feature that allows the * or # keys to function after a number is pressed in the IVR, enabling the caller to return to the previous menu rather than being directed to the voicemail of the extension when * is pressed.
2 votes -
Super admin for each site
An option to assign a separate Super Admin per site if the account is set on Multi Site so the Admin would only be able to manage their own assigned sites.
4 votes -
More than 1000 participants for conference calling
More than 1000 participants for the audio conference calling. They are able to join via dial in, using the host code or participants code but they can only join up to 1000 participants including the host and wanted to increase the number of participants for the audio conference calling. Wanted to have a license or a feature that can have this feature to be available with RingCentral. They wanted to have more than 1000 participants that can join their audio conference calling.
1 vote -
The customer wanted to use ATA as a paging device and to be added in a paging group.
The customer wanted to use ATA as a paging device and to be added in a paging group.
1 vote -
download notes from RC app
download calls and notes from the RingCentral App.
1 vote -
Phone Calls Category in RingCentral App
The Customer has 5 Call Queue Groups and would like to categorize all calls they will receive it individually, whenever they receive it through Ring Central app.
2 votes -
Shared Line
Hi Team,
The customer would like to have the devices on shared line group to have an option/feature to be rung in order just like a regular extension with a license.
1 vote -
calls restriction
Please create a settings where the admin can restrict the calls of the users to 10 or so. This is helpful if the users are on mobile license.
2 votes -
Remove missed call from queue members if answered
Remove the missed call notification for queue members when another queue member answers the call. Only display missed call notification when no one in the queue answers the call.
212 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now live! Learn more about this feature here.
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A separate window to see the camera while sharing the screen using the mobile app
The customer wants to see herself in the camera in a separate window while sharing her screen.
1 vote
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