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1444 results found

  1. RingCentral for Hubspot ability to monitor

    Ability to monitor users using RC for Hubspot

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  2. Unified CRM extension for RingCentral, option to change from "New Lead" to "Active" status

    When a contact or candidate is added to bullhorn via Unified CRM extension for RingCentral, they are added with a status of "New Lead". May we request a change from "New Lead" to "Active" status

    1 vote
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  3. RC for Salesforce - Voicemails and Emails to create ticket

    To be able to create an automatic cases when the users received an email or voicemail from the callers, so the users can call the customer back based on the records.

    2 votes
    0 comments  ·  Integrations  ·  Admin →
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  4. RC Labs - Inbound Call Logs

    To be able to log phone calls in RC Labs for Hubspot activity. Currently, this feature is only available on the official Hubspot integrations of RingCentral.

    2 votes
    0 comments  ·  Integrations  ·  Admin →
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  5. Auto log in feature in Microsoft Dynamics

    there should be an auto-log-in feature in Microsft Dynamics so we can easily sign into our accounts and not be disturbed of re-entering the details all over again

    2 votes
    0 comments  ·  Integrations  ·  Admin →
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  6. Call Result in Salesforce Activity

    To add Missed as part of call result in Salesforce Activity. Currently, it only shows Inbound and Outbound

    2 votes
    0 comments  ·  Integrations  ·  Admin →
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  7. bulk uninstall ms teams in service web

    if there is a an option to install ms teams for bulk users in online admin portal, there should be an option as well to uninstall ms teams in bulk

    2 votes
    0 comments  ·  Integrations  ·  Admin →
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  8. Create a button in both the PC app and mobile phone app to easily flip calls between devices that are both signed into the same RingCentral

    Create a button in both the PC app and mobile phone app to easily flip calls between devices that are both signed into the same Ringcentral account

    2 votes
    0 comments  ·  Developer Platform  ·  Admin →
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  9. Integration WIth Zendesk Sell

    Currently RC is only integrated with Zendesk Support.

    Looking for an integration with Zendesk Sell, much like the one available for Salesforce. Your competitors offer this.

    1 vote
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  10. Updating User Details in SW when AD is enabled

    RingCentral users should have the option to modify user details in the online admin portal even though Active Directory is enabled.

    2 votes
    0 comments  ·  Integrations  ·  Admin →
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  11. Opening a contact in existing browser tab | RingCentral for Salesforce

    Using RingCentral for Salesforce integration, we are looking for an option to pull the contact page on the existing page instead of opening another tab/window after manually clicking the name of the contact on the CTI dialer.

    https://jira.ringcentral.com/browse/RCINT-37615

    2 votes
    0 comments  ·  Integrations  ·  Admin →
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  12. MS Teams in a meeting status

    The RingCentral presence does sync to MS Teams, but the MS Teams presence does not sync to RingCentral. I have been in MS Teams Meetings before which auto set my MS Teams presence to busy and forgot to turn off Accept Queue Calls. During my meeting, I will receive an incoming call from RingCentral. Only if I specifically turn off Accept Queue Calls will I not receive a call

    Hoping that eventhugh I did not disable or off accept call queue calls my status will still read as not available since I am on meeting on MS Teams.

    1 vote
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  13. RingCentral for Salesforce Ringer Volume Adjustment

    A setting on RingCentral Dialer or embedded app on Salesforce that can decrease its ringing/ringer volume. This helps the end users to have the ability to decrease or silence the volume as too loud affects the office environment.

    9 votes
    Planned  ·  1 comment  ·  Integrations  ·  Admin →
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  14. Ability to show all calls on Hubspot Dashboard

    I want all incoming calls to show Hubspot dashboard so that we will not miss any calls.

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  15. Add call waiting audio alert in Salesforce

    Add option to silent for incoming calls while you're on the phone

    2 votes
    0 comments  ·  Integrations  ·  Admin →
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  16. gloss genius

    integration for communication between ring central and gloss genius

    1 vote
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  17. Presence Sync

    Presence between RingCentral App and RC Embedded App in MS Teams should sync as expected. Wants to use also 3rd party app for Calling in RC for Salesforce,

    Available Presence Sync features reference:
    https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-an-admin-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US#GUID-fc957152-15ba-48ab-800c-e92581c61a6c-en_us

    2 votes
    0 comments  ·  Integrations  ·  Admin →
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  18. RingCentral for Google Admin block list website

    Admin options to add a block list website for each users for RingCentral for Google

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  19. DoorBird Video Intercom

    We use a DoorBird video intercom at our office and also RingCentral. We have this integrated like an IP phone to call a ring group when someone presses the call button on the DoorBird and we can unlock the door by pressing 9 durring a call. The audio works great; however there is no video available. We can always answer the DoorBird using the DoorBird app and see video. It is also nice that the person at the door can leave a message if no one can answer. My request would be to allow an integration with DoorBird that has…

    1 vote
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  20. Super admin able to get an access to all cases created on the account not just the user who created it.

    Super admin able to get an access to all cases created on the account not just the user who created it.

    3 votes
    0 comments  ·  Other  ·  Admin →
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