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1407 results found

  1. To have an initial sms for opt in and opt out automated message

    To have an initial sms for opt in and opt out automated message

    2 votes
    0 comments  ·  Integrations  ·  Admin →
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  2. Provide details of numbers who have reported the customer's SMS as Spammy

    Customers who have experienced legitimate links sent by SMS signalled by Spam as end users will like to know the numbers that reported the spam.
    This will help them edit their mailing list and avoid their SMS from being tagged as Spam.

    1 vote
    0 comments  ·  Other  ·  Admin →
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  3. Allow the ability to disable user's access to Automator

    Automator is available for all users regardless of their role which is normally fine. However, there are instances that it would be favorable to allow admins to disable Automator since it it's configured incorrectly it can effectively cause more problems than help.

    There is no specific permission under Roles & Permissions that we can modify in order to achieve this and it will be helpful if we will be given the option.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
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  4. Enhance Admin capabilities

    Admins should have capability to make default company settings in Glip such as turn off all sound, email, direct message notifications, etc.

    1 vote
    0 comments  ·  Developer Platform  ·  Admin →
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  5. Date Change

    As your platform is used in many different countries would it be possible to have an option to change the date from month/day/year to day/month/year. When pulling off reports from the portal this makes things confusing and takes additional time to correct and sort the date

    1 vote
    0 comments  ·  Developer Platform  ·  Admin →
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  6. Open Analytics to own company google spreadysheet after downloading the call logs.

    Open Analytics to own company google spreadsheet after downloading the call logs instead of copying them manually from downloaded analytics to their own spreadsheet.

    2 votes
    0 comments  ·  Other  ·  Admin →
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  7. Sycle

    Healthcare App for hearing professionals. Patient tracking, scheduling, and aggregating. Clean and simple GUI interface.

    1 vote
    0 comments  ·  Other  ·  Admin →
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  8. RingCentral for Google conference call

    The customer wants is to have a conference call feature that can be set up like in jupiter app that there is an option to create a conference call group

    2 votes
    0 comments  ·  Integrations  ·  Admin →
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  9. Add better Apple CarPlay support

    Currently the RingCentral CarPlay support is not great if you compare it to iMessage.It would be fantastic if the RingCentral app itself was made available in Apple CarPlay so that you could scroll through and see your contacts, see your texts, and click on a contact and call them, all from the CarPlay dashboard.Currently, only voice commands are supported, which isn't always very helpful. Currently, there is no way to look at a list of my unread or recently received messages and then reply to messages in an order different than the order they were received.If this change could be…

    4 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  10. Ability to download faxes from an account through the API

    We have a business use case for being able to download the pdf attachments of a fax from an account through the API.

    5 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  11. Have the option on the hold music to inform customer about their queue number while on hold

    Have the option on the hold music to inform customer about their queue number while on hold

    1 vote
    0 comments  ·  Developer Platform  ·  Admin →
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  12. Inclusive Link Handling for SMS

    The current limitations in link handling within our SMS platform have raised concerns among users who wish to send various types of links. This feature request aims to enhance the system to allow the transmission of all kinds of links without blocking any specific types, providing users with greater flexibility and ensuring a more inclusive communication experience.Feature Description:Link Whitelisting:Implement a system that allows users to send links of any type without automatic blocking.Users should have the ability to whitelist specific domains or keywords to ensure the system recognizes and permits these links.User Override Functionality:Provide users with the option to override…

    4 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  13. Create custom emojis

    Create customized emojis in RC.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
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  14. Click-to-dial via Salesforce to connect via their deskphone

    The calling mode in Salesforce, and majority of our supported apps only usually allow to them to select either 'RingCentral App, RingCentral Phone, Browser, and RingOut'.

    The RingOut is usually a workaround, however, is depends strictly on the user's call handling settings which may cause their app to ring. If we could have the option to select Deskphone wherein they won't be interrupted by their RingCentral app it would benefit a lot of users especially people who use CRMs for Sales are accustomed to using their deskphone.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
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  15. Generate a report that shows received and missed calls while the user is on a live call.

    Have the system generate a report that shows received and missed calls while the user is on a live call.

    7 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  16. Daily useful tips/tricks for new and advanced users (essentially like a tiktok for RC) cool tricks or tips should be sent out everyday t...

    ...o help keep users engaged, uptodate and able to use the platform in more helpful ways. People love learning new things but people LOVE showing off the new things they have learned (bragging rights haha)The how to videos are great but a daily reminder or pop up will help keep all this amazing information locked in and relevant.. Daily useful tips/tricks for new and advanced users (essentially like a tiktok for RC)

    Like cool tricks or tips should be sent out everyday to help keep users engaged, uptodate and able to use the platform in more helpful ways.

    People love…

    2 votes
    0 comments  ·  Other  ·  Admin →
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  17. rentec direct

    Offer integration with Rentec Direct property management.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
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  18. Bulk update in RingCentral for Salesforce

    Having the feature to update a setting that will apply to all users in RingCentral for Salesforce or any integrated application via Admin access would be helpful.

    As an example, if an Admin wants their users to call from the RingCentral Phone or Browser, the Admin can just easily change the settings which will apply to all users.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
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  19. RC for Salesforce - Softphone Layout

    Entities that also contains a contact field, and the contact/s that matches the phone number is listed in that field. These entities are considered as associated with the contact/s that's calling or being called. Currently, I believe this is limited to: Accounts, Cases, and Opportunities.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
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  20. Mobile app TODAY button

    Please add a TODAY button for the calendar on the mobile app. If we want to look at an appointment two weeks ago or next month, we have to scroll through week by week and then if we want to get back to today, we have to scroll the other way to get back to today.

    1 vote
    0 comments  ·  Developer Platform  ·  Admin →
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