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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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1420 results found

  1. To have the opportunity name/number display on the tenfold UI and possibly a way to create new one with dispositions

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  2. It would be great if we had the option to bypass the operating system's network permission when installing plugins and an option to install it without creating a desktop shortcut. Most installers have options on whether to add shortcuts. However, the installer with RingCentral is behind some layers of wrappers so we need to experiment with whether we can customize this behavior

    3 votes
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  3. It would be great if we had the option to bypass the operating system's network permission when installing plugins and an option to install it without creating a desktop shortcut.Most installers have options on whether to add shortcuts. However, the installer with RingCentral is behind some layers of wrappers so we need to experiment with whether we can customize this behavior

    3 votes
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  4. Customer wants to use not a unique email for several user extensions.

    2 votes
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  5. Customer verbatim : We have purchased an Ultra account and have configured our SFTP accountin your app for syncing recorded data to our server. However, we havenoticed a delay in data availability after recording. We requirereal-time recording on our server, meaning that the data should be available immediately after the call ends on our SFTP or VSFTP server.

    3 votes
    0 comments  ·  Other  ·  Admin →
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  6. 5 votes
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  7. Option to disable the Outlook Contacts from the RingCentral for Microsoft Teams.

    4 votes
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  8. 1 vote
    0 comments  ·  Other  ·  Admin →
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  9. Admins should have an option to remove the Fax icon in the RingCentral for Teams.
    Fax has been disabled admin portal.

    2 votes
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  10. We use a product called Knock CRM to handle inbound calls after hours and when all of our staff are unavailable to answer a call for leasing an apartment. It has a call out feature that when clicked, triggers a call to the users phone, and then creates a call to the original caller and merges them. It would be great if we could just tie that directly into our RingCentral system.

    1 vote
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  11. Some parts of the description and subject are totally unnecessary and messy because it's double information and the recording link. The ability to make it shortened and not expanded so long should be possible

    1 vote
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  12. i recently just synced my google drive to save the call recording from ring central but find out it is looking forward , it does not try to recover or save the past 90 days

    1 vote
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  13. RingCentral for MS Teams must have the option to bypass policy for user when pinning an app to MS Teams

    1 vote
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  14. Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones

    2 votes
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  15. When receiving the call there is no sound for that, please try to improve it.

    2 votes
    0 comments  ·  Other  ·  Admin →
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  16. Is there any way I can monitor a call and make a call simultaneously? Additionally, can I have the person I called listen to the call I'm monitoring? Is this feature available in the RingCentral app? If not, can we add it?

    2 votes
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  17. Customer wants to disable/ auto hide CTI pop when call ends using the classic view of Salesforce.

    1 vote
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  18. please add integration with Go HighLevel

    27 votes
    How important is this to you?

    I know we previously communicated that we would not implement this. However, a GoHighLevel integration is now available through App Connect and is being offered by a trusted third-party. Learn more:

    https://ringcentral.github.io/rc-unified-crm-extension/crm/gohighlevel/


    And feel free to reach out to me with questions.

  19. Integrate with Appfolio

    1 vote
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  20. Customer doesn't have a dial button on his RC for MS Dynamics (browser) when he receives an incoming call. Also, need to utilize the Regarding field in call logs and call logs not automatically populating information for multiple contacts

    1 vote
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