Skip to content
← RingCentral Ideas

Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

Categories

JUMP TO ANOTHER FORUM

(thinking…)

How can we improve RingCentral?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1421 results found

  1. Ability to assign an activity to a user in HubSpot reports

    Currently, we don't have an option to assign an activity to a user in HubSpot reports.

    After creating a report to view the total number of SMS/Calls using RingCentral for HubSpot in HubSpot, it will show under the Unassigned section.

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  2. RC for Salesforce - Auto-login to the CTI Adapter

    Is there a way to automatically be logged into RingCentral Softphone after logging in to Salesforce? Every time I click the Softphone popup, I'm required to sign-in every time.

    We currently do not have Single Sign-On set up for our RingCentral account as not all Users are provisioned with a phone number.

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  3. clickup

    Can you please create a native integration with Clickup for notifications of calls, voicemails, recordings, ai transcribed notes, SMS messages etc.

    2 votes
    New  ·  1 comment  ·  Integrations  ·  Admin →
    How important is this to you?

  4. Unified CRM contacts sync to RingCentral contacts

    Does the extension connect to both candidate and contact records in Bullhorn? I only see a section called “Contacts” in the extension settings.

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  5. Option to only logs calls to 'Contact' records

    Option to only logs calls to 'Contact' records via Hubspot.

    In Hubspot, they have disabled 'Associations' from logging calls but it is being overridden in the RC custom telephony integration.

    This is currently a limitation; but the option to control where the calls is desired due to the number of associations linked to a single contact.

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  6. SSO Config routing to RC Desktop App - Diadlpad

    Are there directions to integrate the Ring Central Dialpad (https://app.ringcentral.com/calls/dialpad) with Microsoft Entra ID SSO? I am able to integrate it with https://service.ringcentral.com/application/overview but not the Dialpad

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  7. Can you create the ability to integrate with Loxo?

    Integration with Loxo.co because that is what we use for our recruiting CRM. It is definitely gaining popularity. They already integrate with RingCentral but RingCentral does not integrate with them.

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  8. User Manage Queues from the RingCentral for Salesforce Integration

    Allow users to select which queues they accept calls from directly from the RingCentral For Salesforce integration app

    9 votes
    New  ·  4 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  9. Enable Accept/Do Not Accept Call Queue Calls via RingCentral for Salesforce

    Allow users directly from the RingCentral for Salesforce to enable themselves to accept or not accept queue calls.

    10 votes
    New  ·  4 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  10. Identify queue calls and caller id/name for these queue calls on RingCentral for Saleforce

    Allow users to determine type of calls being handled via the RingCentral for Salesforce including calls from call queues

    10 votes
    New  ·  4 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  11. Park Call Key Option for RingCentral for Salesforce

    Similar to the RingCentral app and phone app provide a button within the RingCentral for Salesforce that will allow users to quickly park calls and pick up parked calls.

    11 votes
    New  ·  4 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  12. Salesforce

    Automatically shows where the lead source came from using RingCentral for Salesforce

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  13. Hubspot for Internet Explorer

    2 votes
    New  ·  1 comment  ·  Integrations  ·  Admin →
    How important is this to you?

  14. RC for Salesforce - Case Disposition feature

    Wants to use the case disposition in the Subject field instead of adding custom field in the Softphone.

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  15. Automatic Transcription for all calls

    For people who have audio issues having the ability to review the call makes it easier for all of the Administrators to copy and paste the transcription and for people with auditory issues like hear or processing this could be a huge benefit for them. The current transcription will not record the entire call or evening download the entire call.

    1 vote
    New  ·  0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  16. Use HubSpot on any browser

    Ability to use Rc for HUbspot on any browser

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  17. Retell AI

    Integrate Retell AI to RingCentral

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  18. RC for Salesforce - Call Logging features

    We have server side call logging feature in our roadmap targeted next year Q1 which will allow users to log calls irrespective on which RingCentral platform user makes outbound/inbound calls.

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  19. MS Teams Meeting

    Dial In capability when doing MS Teams Meeting

    3 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  20. Salesforce Transcript

    Add a transcript of recording on the Salesforce

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?
1 2 … 10 12 14 … 71 72
  • Don't see your idea?