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1443 results found

  1. RingCentral for Intune on Desktop

    2 votes
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  2. DoorBird Video Intercom

    We use a DoorBird video intercom at our office and also RingCentral. We have this integrated like an IP phone to call a ring group when someone presses the call button on the DoorBird and we can unlock the door by pressing 9 durring a call. The audio works great; however there is no video available. We can always answer the DoorBird using the DoorBird app and see video. It is also nice that the person at the door can leave a message if no one can answer. My request would be to allow an integration with DoorBird that has…

    1 vote
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  3. Ability to enable MFA for non-SSO accounts

    Ability to enable MFA for non-SSO accounts

    3 votes
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  4. Automatic Call Recording

    For Automatic Call Recording in UC, it would be nice to have a separate message played for inbound calls and outbound calls. For example, when someone calls into an extension that has inbound calls recorded, the get one message. When someone calls out on an extension that has their outbound calls recorded, we could have a different message that states Who is calling and then after informing them of calls being recorded. If they know who is calling, then we may not have as many hangups.

    13 votes
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  5. RC for Salesforce - Auto Dialer

    Users should have an auto dialer option in their RC for Salesforce so the system will call the next contacts in Lead

    2 votes
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  6. To have the opportunity name/number display on the tenfold UI

    To have the opportunity name/number display on the tenfold UI and possibly a way to create new one with dispositions

    1 vote
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  7. Capture messaging via Smarsh

    Smarsh captures sms/text messages. It does not capture internal messages. THis makes no sense. It would be wise to allow SMARSH to capture all.

    3 votes
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  8. Convert RC Toll-free number to a QR code

    Have an option to be able to convert or link RC phone numbers to a QR code.

    2 votes
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  9. View call transcripts

    Ability to view the call transcripts of other users as as super admin

    6 votes
    1 comment  ·  Accessibility  ·  Admin →
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  10. RC for Salesforce - Call Logs for RingOut

    when I click to dial using ring out the call is recorded 2 times in the activity history for the contact. I can’t imagine that is the way it’s supposed to work. It is weird. It shows me making the outbound dial but then it also shows an inbound call from the same person I dialed. It shows it in both the RingCentral app and the salesforce activity history. Is that correct?

    2 votes
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  11. OUR TEXT MESSAGES GO AWAY AND GET DELETED EVERY 2 WEEKS.

    TEXTE MESSAGES

    1 vote
    0 comments  ·  Other  ·  Admin →
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  12. I NEED MY APPLE WATCH TO HAVE RING CENTRAL APP SO WE CAN READ OUR MESSAGES.

    APPLE WATCH AND RING CENTRAL APP

    2 votes
    0 comments  ·  Other  ·  Admin →
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  13. pBYOC API Provisioning

    3 votes
    0 comments  ·  APIs  ·  Admin →
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  14. Directory Integrations Features

    Need to setup the group provisioning in AD and bringing over the App Roles from Azure to RingCentral

    2 votes
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  15. Integrate with Knock CRM

    We use a product called Knock CRM to handle inbound calls after hours and when all of our staff are unavailable to answer a call for leasing an apartment. It has a call out feature that when clicked, triggers a call to the users phone, and then creates a call to the original caller and merges them. It would be great if we could just tie that directly into our RingCentral system.

    1 vote
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  16. Ability to change subject or display in HubSpot

    Some parts of the description and subject are totally unnecessary and messy because it's double information and the recording link. The ability to make it shortened and not expanded so long should be possible

    1 vote
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  17. We should an option to save the calls on google drive from the past 90 days

    i recently just synced my google drive to save the call recording from ring central but find out it is looking forward , it does not try to recover or save the past 90 days

    1 vote
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  18. Outbound Calls in MS Dynamics 365

    Clicking the Dial button / Phone icon in the Home page of Dynamics 365 only pull up the RC App for outbound calls and not using the RC for Teams Desktop Plugin. The RC for Teams DP only works when clicking the phone number to make outbound calls in the Contacts page of Dynamics 365.

    3 votes
    1 comment  ·  Integrations  ·  Admin →
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  19. RingCentral for MS Teams option to bypass policy for user when pinning an app to MS Teams

    RingCentral for MS Teams must have the option to bypass policy for user when pinning an app to MS Teams

    1 vote
    0 comments  ·  Integrations  ·  Admin →
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  20. Call transcription option in Bullhorn

    I am on RingEx premium with Bullhorn integration. I need to know if there is call transcription (other than video meetings) that can be documented in bullhorn notes.

    1 vote
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