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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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1443 results found

  1. This is an appointment apps for professionals

    1 vote
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  2. Request is for an expansion on the Zendesk integration to show what number the customer dialed and what the customer picked during IVR. If various companies were merged and customers can call different numbers depending on product, then can pick the reason for their call. The called employee currently has to ask all these questions again and has no idea what the customer called and why.

    6 votes
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  3. He has Hubspot mobile app and would like to connect its contacts to the RingCentral Unified mobile appSFDC case no. 14120478https://rc.lightning.force.com/lightning/r/Case/5002H00001MFrULQA1/viewcompany: Medicare ReviewRC UID: 62845139031 (2 lines) ESTCurrent Total MRR: USD 81.95Contact Name: Surry DeJohnContact Email: DeJohn@GettingBen.comContact Phone No.: (941) 374-2598

    3 votes
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  4. It's inconvenient to have to constantly set it up each time we log in.

    1 vote
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  5. Many calls come in from the queues, but a lot are also parked on custom park lines. the Sales Force adaptor doesn't allow for those parked calls to screen pop in SF with the customer information making extra steps for the agents, all calls should pop as soon as the agent picks up the call regardless of where that call came from. even transfers.

    1 vote
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  6. Integration with Kaseya products. Useful for ticketing purposes.

    1 vote
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  7. The request is for a click to dial feature for the RC for Google Chrome extension.

    5 votes
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  8. please make text automation work flow happen in salesforce!!

    5 votes
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  9. If its on your platform that would be great. If not integrate with phone burner please

    2 votes
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  10. to reduce emails going to spam.

    1 vote
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  11. I love the integration of ringcental and zoho crm. However, through the automated popup that occurs when a call comes in we are not able to relate a call to a specific deal. This has to be done by going into the "Activities" module, finding the specific call and then relating it to a deal. I will attach screenshots. FYI - we have renamed the "Deals" module in our crm to "Jobs."

    1 vote
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  12. We use Apricot Project Management Software in our operation and would love to see RingCentral integrate with it.

    1 vote
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  13. ...utlook Contacts.. In RingCentral for Outlook, do not pull names from Active Directory! Just pull them from the Exchange Global Address list and personal Outlook Contacts. We do not want our users seeing every user and resource in our Active Directory!

    1 vote
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  14. We use AgencyBloc as our CRM software. It would be so great to have a pop up when our clients call us!

    4 votes
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  15. It would be great to have contact information from KarbonHQ be used to pull up client calling details. (https://karbonhq.com)

    1 vote
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  16. Please READ carefully as the issue is not what you might think, nor simple. Currently there’s a Developer GLITCH in RC App where if a User creates an account using "company email" not through the Admin Portal, NO ONE including Admin and the User can Delete this Account once it’s created. Each time I call Support and Log a Ticket, I’m given this Self Help Link; however, this DOES NOT work because it’s NOT the same issue because as stated above, Company Contacts/Users were not added via the Admin Portal. It’s a major glitch that needs to be fixed.My suggestions…

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  17. Create a Discord or Slack channel for the Ring Central Community so we can collaborate with Ring Central staff and the Ring Central Community to induce more real time discussions and ideas

    1 vote
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  18. Cab management software needing UCaaS embedded agent.

    1 vote
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  19. Follow Up Boss is an all in one CRM used by real estate agents and mortgage brokers alike. it would be a perfect combo as FUB does not have the features RC has and vice versa

    3 votes
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  20. Cannabis industry.

    1 vote
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