1531 results found
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RingCentral for Salesforce: session timeout
The request is for session timeout (auto log out) within the SFDC integration.
1 vote -
RingCentral for SalesForce: warm transfer
To build warm transfer in WebRTC call controls
6 votes -
Send MMS From Zapier
Would like to be able to send an MMS from Zapier
1 vote -
Setting to allow Dial Pad to remain on top of other open screens.
I run multiple screens with multiple applications running. When the Dial Pad is hidden under other screens, it is too clumsy to have to navigate back to the Ring Central app and open it back up.
4 votes -
Support for Google shared contacts sync in Chrome extension
The Chrome extension is syncing the contacts from their Google Enterprise directory. The request is to be able to sync the Google shared contacts as well, which may include contacts outsides of the organization.
2 votes -
Remove/disable the "delete post" option in more
When you click the 3-dots when hovering over the time, you are given the option to delete your message. Make this setting optional or give the ability to disable this option.
4 votes -
Need Account Federation supported in RC for Google
The request is for Account Federation for the Google Chrome App so the directories can be integrated as it is in other RC Apps.
1 vote -
MS Teams integration cannot search keywords in SMS & phone directory excludes phone numbers
As of 6/14/22, my entire company has abandoned the MS Teams and RingCentral integration for the Ring Central Desktop App because (1) we cannot search for keywords in SMS messages in the integration and (2) the phone directory only displays active RC members and excludes personal contact phone numbers or any contacts other than Ring Central members. Its frustrating for my users to have to go back and forth between the RC Desktop App and the MS Teams integration to do searches, when the point of an integration is to have everything centralized in one place. I called support and…
7 votes -
BT Cloud Work for Microsoft Teams
Details : Customer would like to integrate MS Teams with BT Cloud Work. They've downloaded the app and connected it, but when they try to use it to make calls it asks the user to download the RingCentral App (they have the BT branded app installed). If they download the RC app it doesn't allow them to log in.Significance of the feature : Customer advised that they use MS Teams a lot for their business and would like to integrate it with BT Cloud WorkCurrent behavior : Microsoft Teams embedded dialer is only available for RingCentral accounts
3 votes -
Add New Contact Via Zapier
It would be useful to automatically add a new contact into a ring central account via Zapier rather than having to manually add that contact.
1 vote -
Integration with QQ Catalyst
improve client experience with screen pops and increase compliance with call data automatically synced with QQ
9 votes -
Make Ring Central available as a printer option in control panel
this would make fax usage universally easier for all .
2 votes -
Integrate with SugarCRM
SugarCRM is a large CRM and it would help to connect to Accounts and Contacts in sugar.
4 votes -
QR Code authenticator app
In the past few years the security community has stated that two-factor-autentication via SMS and phone call, are no longer secure and can easily be intercepted. Scanning a QR Code and usin a rotating 6 digit code that changes every 30 seconds should have been added 5-10 years ago and without it, companies aren't compliant with some security rules.
6 votes -
Cloud PBX for Teams integration Sync Module for Multiple PBXs
In the Cloud PBX for Teams portal, the new Sync Module only works for a single PBX customer meaning that a customer that has offices internationally cannot use it. This could prove to be an issue for Enterprise customers, who may feel that the current integration causes too much manual work.
7 votes -
Kindly add application or CRM intergration with The Britsoft
Kindly add application for CRM Intergration with the Britsoft
1 vote -
Integrate SMS with high-velocity sales in SalesForce
Integrate SMS with high-velocity sales. Have cadences within high-velocity sales that can include SMS messages to customers. Also include an option to opt-out of SMS feature.Case: 15284183
4 votes -
Integration with Keap
Allow a Google add on to integrate with Keap seamlessly
3 votes -
integrate glip w/ ticktick
Integrate tasks with ticktick projects app.
1 vote -
Ability to send bulk faxes
That's pretty much the idea. Could be an API, could have customized fields on the fax file, ideally it would just exist in general.
2 votes
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