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1443 results found

  1. Athena Electronic Medical Records

    Athena EMR/EHR system for medical practices

    3 votes
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  2. Native integration with Gorgias CRM

    It would be great if you could look at native integration with Gorgias https://www.gorgias.com/Currently we need to use integrations through companies like Pipedream.

    1 vote
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  3. Add Gorgias CRM as an app

    We love Gorgias and so do many other companies. They have a great API and a connect to many services. I think you'd make a great couple ;)

    2 votes
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  4. Show "TO" information on Dynamics 365 module!

    We have 55 phone numbers under one user account. We wrote a CRM module over Dynamics 365 and the RingCentral of Dynamics saved us a ton of headaches. Each phone number represents a client and we use a shared case management system that differentiates per company via Rules and PowerAutomate flows. But we're stuck because incoming SMS/Call/Fax information does not carry "To which phone number this was sent" information!Basically we need to see:From (212) 365-4023To {RingCentralPhoneNumber}on all these items... Right now only From information is displayed and it's not enough :-)Meanwhile, this thing works so beautifully I can cry. Thank…

    1 vote
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  5. Allow SCIM user extension creation without using a digital license

    Would like the ability to provision users without digital license. Many users don't need a digital license until later on after onboarding, and the assignment of phone number/desk phone is a manual process so the user receives a phone number specific to their office location. Currently new users will provision until all unassigned digital licenses are used up, then fail with "License limit has been reached". Only work around is to manually create the user extension with their email so that SCIM will auto update their user attributes.

    2 votes
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  6. Support for Azure & Windows 365 VDI environments

    Getting a lot of requests from the Channel on when and how we will support the new release of Windows 365 VDI environment... as well as Azure VDI environments. Common theme seems to be that our Partners hope that we are quicker to support this VDI environment compared to our previous experience with Citrix and VMWare.

    25 votes
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  7. Add Top Producer CRM to integrations list

    Top Producer is a leading Real Estate CRM that is likely to continue to grow. It would be beneficial for us to have Ring central integrate with our CRM so that we can have records of the calls and texts and information we send through ring central in our database.

    1 vote
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  8. Allow the function "Create Call Log" to be disabled on RingCentral For Salesforce.

    Some people may need it, however, for customers that have a heavy volume of outbound calls, it is inefficient, if the back button still needs to be pressed, in order to make another outbound call.

    1 vote
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  9. ConnectWise integration

    phone integration with CRM

    2 votes
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  10. Sync part of corporate Microsoft/Google Directory

    Boulanger has a need to integrate a phone contact list. This will be for vendors, partners, other stores etc.The need here is to provide all RC users with an external contact list. Those contacts are not RC users. Two solutions are possible : 1 - either integrate a flat file so that each user is able to retrieve this list. But then this could lead to discrepancies : all users may not upload the file or when a number changes or a contact changes then this file need to be re uploaded.2 - the second solution would be to have…

    11 votes
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  11. EPIC integration for RingEX

    Many customers need integration EPIC.

    13 votes
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  12. Senta CRM

    Connect Senta CRM to be able to call from a website and flash up on screen who is calling

    1 vote
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  13. Warm Transfer for RingCentral for Microsoft 365 Integration

    Without warm transfer, the integration is useless for our company. We need to ability to call our coworkers before sending calls over.

    7 votes
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  14. Add missing office 365 Public Folder contact integration to the new ring central app

    We have all our shared contacts in a public folder in office 365, the existing ring central phone app integrates with this through outlook, but this functionality is missing in the new ring central app.

    4 votes
    Future Consideration  ·  1 comment  ·  Integrations  ·  Admin →
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  15. service autopilot integrate with ring central platform

    did not find service autopilot on the list of supported apps please creat an APA

    1 vote
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  16. Integrate into EHR (electronic health record) like Practice fusion

    We need to receive faxes into practice fusion and able to call patients and text them from practice fusion

    4 votes
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  17. Make compatible with Otter.ai

    Incorporate live streaming Otter.ai compatibility to create contemporaneous transcripts of voice/video meetings.

    8 votes
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  18. Miro integration similar to Zoom

    I would love to see an integration with Miro, similar to the way Zoom integrates with Miro. See here: https://miro.com/works-with-zoom/

    1 vote
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  19. HUD feature available in Salesforce App

    The HUD feature in the RingCentral app that is great for our users to see who else is available when calls have to be transferred or escalated to another support tier. Currently this feature, or something similiar, is not available in the RingCentral for Salesforce App (Package Name: rcsfpackage). It would be useful to either have HUD or a similar object in the SF Org.

    7 votes
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  20. Zoho Campaign SMS

    it would be great to integrate with Zoho Campaign to do SMS.

    5 votes
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