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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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1443 results found

  1. We will appreciate it if you can add a button to ringcentral app in the salesforce.

    2 votes
    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  2. Calendly is very helpful for scheduling meetings/calls. It already has integrations for Zoom, Teams, Google Meet and GoToMeeting. It would be great if RingCentral similarly integrated and eliminated the step of having to create a link.

    22 votes
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  3. HeyMarket App Integration. Personalized Business Text MessagingHeymarket gives you the power to communicate with customers on any messaging channel using one shared inbox. Heymarket is a business texting platform built with teams in mind so anyone can get up and running fast and securely integrate the tools you use every day to manage customer relationships.https://www.heymarket.com/

    1 vote
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  4. When a caller calls, automatically pull up the caller data in hawksoft, similar to how the salesforce works.

    2 votes
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  5. Our team has been using Asana for years to track and assign tasks internally. Although the task function is cool, it is not comprehensive enough for our project management needs.

    1 vote
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  6. I have a client using avonni with salesforce and wants to know if ring central call center solutions will integrate.

    1 vote
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  7. Avaya Cloud Office apps are not showing Salesforce account/contact information or logging communications to Salesforce, which has the RingCentral package. The two need to be integrated so that the Avaya Cloud Office apps can be used by Salesforce users who are away from their desks or prefer to handle communications on their mobile phones.

    4 votes
    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
    How important is this to you?
  8. We have a system that shows some managers what their employees are currently doing. Part of that is showing the current phone state so the manager knows if now is a good time to listen in or help out.But there's no way to give the managers an easy way to hop on that call, instead, they have to dial special star codes (80,81,*82) and then the user's extension. It's not a great experience.Ideally, it'd be nice if there were API endpoints for interacting with those specific features but an acceptable workaround could be making it work if we…

    2 votes
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  9. present caller ID into the BPSoftware to retrieve the patient record, based upon caller ID.

    2 votes
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  10. The sending and receiving of files though messaging already exists in the desktop and phone ringcentral applications. In order to prevent my team from bouncing between apps, please enable this feature in the salesforce integrated app. Thank you!

    2 votes
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  11. CRM for medical practises

    1 vote
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  12. Hello guys, I would like to see a Tip Bot inside of the MVP, Rainbow Office and similar Ring Central solutions, that allows the users to send and receive cryptocurrency tips and incentives through the app. So they can develop their own community tokens and have the option of using them integrated inside of the app and even use some other existing ones. These type of bots already exist in similar solutions like Discord and TG (look for tip.cc) and there is some os code for them on Github, it may be possible to adapt it and use it directly.The…

    4 votes
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  13. Using the RingCentral scheduler Add in, it always auto populate the meeting details in the body and the default "schedule for" is assigned to the same extension where email is connected. It would be a great idea, just like the old RCM app, to select the "Schedule for" then it populates the meeting details and send to attendees. It will save time as some customers are always scheduling a meeting for another user extension. TIA

    1 vote
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  14. If a call comes through on salesforce but you are not working from that screen maybe you have another tab open you can not see that there is a call coming through. Therefore to add a pop up screen for all calls.

    5 votes
    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  15. Assigned numbers to IVR should show as company number instead of direct when using Google Chrome Extension.

    1 vote
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  16. Our Ricoh copiers have the Smart Integration software. Companies like eFax, eGoldFax have apps to send faxes directly to their services without a need for a POTs line or ATA device.

    1 vote
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  17. According to Siteefy.com statistic "42% of all websites on the entire Internet currently use WordPress as their content management system. This number is 36% for top 1 million websites, 20% for top 100K websites, and 14% for top 10K websites respectively." Unsatisfied with zoom's 40min limit, a lot of organizations with Word Press websites would welcome a way to manage their webinars from WordPress similar to this plugin: https://wordpress.org/plugins/video-conferencing-with-zoom-api/

    1 vote
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  18. There is a quick action in the mobile app to call with Ringcentral. It doesn't work. The call should be logged to SFDC after the call complete, with the same functionality as the desktop browser version.

    7 votes
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  19. Useful for Zoom, would like for RC

    1 vote
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  20. Add calls and notes to customer activity log based on the phone number dialed or received from in ring central while the business central app is open. Also see all users call logs and permitted recordings against a particular customer card in BC.

    2 votes
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