Skip to content
← RingCentral Ideas

Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

Categories

JUMP TO ANOTHER FORUM

(thinking…)

How can we improve RingCentral?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1421 results found

  1. -No password disabled option when scheduling a meeting via Gsuite

    please add an option to disable password when scheduling a meeting via Gsuite.

    1 vote
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  2. Attached Images to Text Message in Outlook Plug-in

    We need the ability to attach images to text messages from the Outlook plug-in.

    3 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  3. Access Direct Messages in Outlook Plug-in

    It would be very useful is you could access and reply to "Direct Messages" from within the Outlook plugin. This would save us from having to have multiple programs open and be able to work from within our outlook program.

    4 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  4. Add SFDC as a connected account for contact imports

    Request is to add SFDC to the list of connected accounts to pull in contacts. Enabling this setting would import Salesforce address book contacts, and view opportunities for customer accounts in RingEX.

    2 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  5. RingCentral for Safari

    Just like you have the Google Chrome extension, can you create one for Safari since Safari allows for extensions?

    9 votes
    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
    How important is this to you?

  6. Allowing SIPREC to our pool of SBCs for Call Monitoring

    Requesting the ability for a 3rd party (CallMiner is the one specifically for this use case, but other monitoring solutions could use this concept) to be able to utilize the SIPREC function/capability to monitor active calls. In this specific use case, we need the ability to monitor agent leg calls from Nice inContact to RC Office. The SIPREC functionality would be through our SBC infrastructure.

    10 votes
    Future Consideration  ·  1 comment  ·  Integrations  ·  Admin →
    How important is this to you?

  7. Support multiple new (file) attachments for CreatePost in Team Messaging REST API

    Currently CreatePost only supports existing attachments found in RingCentral.To POST a file, one must POST to '.../glip/files', with a single file. This automatically creates a Post with a single attachment (the file) and nothing else (no text, mentions, etc).A User should be able to include text, mentions, etc, and any number of (new) attachments in a single Post - as is already supported by the RingCentral Desktop Application.

    3 votes
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  8. Add ServiceTitan Integration

    Plumbing companies use ServiceTitan as an effective, industry-specific CRM. Integrating a soft phone with their CRM would be a great push to migrate to RCO/ACO

    8 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  9. Lattice Integration

    Has RC considered an integration with Lattice (a People Management Platform)? Our medical device business has signed up with Lattice and it would be extremely helpful to have RingCentral integrated as a communications platform. I'm sure other RC customers would benefit as well.

    1 vote
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  10. Integrate with Google Translate

    We need a translator from time to time, and while Google Translate is not perfect, it would be good enough. You can have Google Translate use audio on the computer speakers, but it doesn't come through in the conversation. Is there a way to make that work?

    7 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  11. JetPack

    I use Jetpack as CRM and Project Management...would love integration

    1 vote
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  12. Setmore calendar integration

    1 vote
    Under Review  ·  3 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  13. Call Transcription functionality + API capabilities

    Please, implement an ability to see a call transcription and offer an API integration of that capability with other platforms.

    7 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  14. Service Monster CRM integration

    We use Service Monster for all of our CRM in our service companies. We would like to have an API/integration so we do not have to re-enter phone numbers from Service Monster to RingCentral. We would also like to have the client's name show up with that phone number when texted or called.

    3 votes
    Under Review  ·  2 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  15. Warm Transfer in Chrome Extension

    Most employees use chrome extension so they have click to dial and need to be able to do a warm transfer

    32 votes
    Under Review  ·  2 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  16. Fax Automation from Dropbox folders

    I would like to drag and drop files into a dropbox folders and have automation to fax out in the order the files are dropped in ..

    4 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  17. Add Xima Chronicall as an app

    We have always used Xima Chronicall with Avaya and it works great, please think about adding it to the list of apps.

    1 vote
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  18. Improve the one touch access link generated from the RC for Outlook invite to not ask for the passcode

    The RingCentral for outlook plugin works when creating an outlook invitation, it can invite people. The problem is that the passcode is not included in the one-touch link for private video conferences so those with the link still need to key in the passcode manually but most of the time it is not easy to find. The one-touch link should allow those who use to immediately be able to join the meetings without being asked to enter the passcode. This will not only be for convenience but also for safety as some participants join the meetings while driving.

    3 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  19. Provide RingCentral Service Status APIs

    Customer wants ability to query, or subscribe to webhook for service status updates similar to information available at status.ringcentral.com.Similar request from LaSalle (who also is a partner and wants to build a central interface for customers)Lasalle UID: 2413574020https://rc.lightning.force.com/lightning/r/Account/0012H00001Z7aMsQAJ/view12K ARR

    6 votes
    Under Review  ·  0 comments  ·  APIs  ·  Admin →
    How important is this to you?

  20. Send webhooks for Unified Presence events

    Hi RC Devs.Hope this is the right place to post this.In currently aware of that the new RingCentral App Presence is different from the Phone App Presecen on the API site, and since Phone is in progress of sun set (got info from your one of your devs) we need to move on to support your new App, including the white labeled solutions. Unfortunately we rely on Presence Events, and currently the Unified Presence is only available as a GET using the API. We would much appreciate if the new presence would be available as an Unified Presence Event -…

    8 votes
    Planned  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?
1 2 … 65 67 69 70 71 72
  • Don't see your idea?