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1444 results found

  1. Integration with ManageEngine/ServiceDesk Plus

    RingCentral integration with ManageEngine/ServiceDesk Plus for robotics/automation

    3 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  2. Support breadcrumb structure in support site

    I navigate to my support cases, select a case, the navigation puts me into 'system status'. This seems a web design error. My expectation on bread crumbs is that enable backward traversing, this is adjacent traversing.

    3 votes
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  3. Athena Electronic Medical Records

    Athena EMR/EHR system for medical practices

    3 votes
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  4. Facebook Lead to RingCentral Create Webinar Registrant

    Hello,I would like to have Zapier connect a Facebook Ads Lead to RingCentral and Create a Webinar Registrant.The meetings and webinar functions of RingCentral are fully powered by Zoom, essentially RingCentral meetings and webinars ARE Zoom meetings and webinars with different branding.It is completely possible to have a Facebook Ads Lead zapier to ZOOM and Create Webinar Registrant.My colleagues do this all the time, see this Video.Running A Buyer and Seller Seminarhttps://youtu.be/QmnwkqtZszE?t=2358See the photo attached below.So How can we do the same with RingCentral meetings and webinars???This is a VERY useful function that allows Facebook Ad Leads to pass their…

    3 votes
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  5. Improve the one touch access link generated from the RC for Outlook invite to not ask for the passcode

    The RingCentral for outlook plugin works when creating an outlook invitation, it can invite people. The problem is that the passcode is not included in the one-touch link for private video conferences so those with the link still need to key in the passcode manually but most of the time it is not easy to find. The one-touch link should allow those who use to immediately be able to join the meetings without being asked to enter the passcode. This will not only be for convenience but also for safety as some participants join the meetings while driving.

    3 votes
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  6. Service Monster CRM integration

    We use Service Monster for all of our CRM in our service companies. We would like to have an API/integration so we do not have to re-enter phone numbers from Service Monster to RingCentral. We would also like to have the client's name show up with that phone number when texted or called.

    3 votes
    Under Review  ·  2 comments  ·  Integrations  ·  Admin →
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  7. Add "Zoho WorkDrive" app to RingCentral Archiver App integrations

    As you already integrate with Zoho CRM, Zoho Desk, Zoho Recruit, Zoho Bigin, Zoho Mail, Zoho Cliq, it seems like a natural progress to support archive to Zoho WorkDrive, as usually when customer use Zoho apps, they are typically invested in the whole Zoho platform of apps.

    3 votes
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  8. Integration with Covetrus' Pulse application - Veterinary Practice Mgmt Software

    Covetrus Pulse cloud application is used in many Veterinary practices as Practice Mgmt Software. Integration would benefit clients with incoming calls to fetch the client record automatically using the caller number. This will bring in great efficiencies within the call and appointment process. This will increase Ring Central's penetration into Veterinary businesses.

    3 votes
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
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  9. Support multiple new (file) attachments for CreatePost in Team Messaging REST API

    Currently CreatePost only supports existing attachments found in RingCentral.To POST a file, one must POST to '.../glip/files', with a single file. This automatically creates a Post with a single attachment (the file) and nothing else (no text, mentions, etc).A User should be able to include text, mentions, etc, and any number of (new) attachments in a single Post - as is already supported by the RingCentral Desktop Application.

    3 votes
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  10. Attached Images to Text Message in Outlook Plug-in

    We need the ability to attach images to text messages from the Outlook plug-in.

    3 votes
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  11. Allow Integration with Keap/Infusionsoft

    We would love to see a way for our RingCentral call/sms activity to be integrated with Infusionsoft. Specifically, if we can have the call logs be appended to infusionsoft contact notes, that'll be awesome!

    3 votes
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  12. Salesforce plugin - please update the product so that it supports dependent drop down lists

    Currently we are using the Salesforce plugin only. Not supporting dependent drop down lists means we have been unable to add all of our required fields into the RC component in Salesforce; this results in the user needing to access the Salesforce task after a call to update certain fields - we are now seeing this causing errors when the call recording is added to the Salesforce task whilst the user is editing it

    3 votes
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  13. RingCentral for Salesforce: Canned Responses

    It would be a great if admins had the ability to defined canned responses (i.e. pre-defined text) that users could select when making calls. For example, when users call and leave a voicemail. This could then be added to the 'Notes' without users having to enter in data manually. Thanks!

    3 votes
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  14. RingCentral for Salesforce: Ability to have multiple layouts in RC CTI component

    As more departments/teams use RingCentral for Salesforce, it would be helpful if it was possible to be able to define multiple layouts for different users. That way, we can tailor which data our users need to capture.

    3 votes
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  15. Airbnb does not allow usage of RingCentral as a host contact number

    Airbnb, the multi-billion dollar vacation rental website does not allow usage of VOIP phone numbers as a host contact phone number. I may have to cancel my RingCentral service, but this is a HUGE amount of potential lost revenue for RingCentral since any property manager business cannot use your service for their business! There should be a way to redefine the RingCentral number so that Airbnb does not tag it as a VOIP..their concern is that most VOIP numbers are land lines that do not accept text messages

    3 votes
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  16. Add Smartsheet as integration option

    Smartsheet is the project management software I use and it links with Gmail easily, so linking it with RingCentral also would be great. If I could easily attach voicemails to a Smartsheet row, that would be awesome! -Using a button, I realize I can do this already on my own.

    3 votes
    Future Consideration  ·  1 comment  ·  Integrations  ·  Admin →
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  17. show current call in ALL Calls log when you call them, currently is after the call.

    It would allow you to text the person you are on a call with without going back out of the app.

    3 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  18. Follow Up Boss Integration

    Follow Up Boss is an all in one CRM used by real estate agents and mortgage brokers alike. it would be a perfect combo as FUB does not have the features RC has and vice versa

    3 votes
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  19. Calendar Management

    Zoom as this feature where you can manage sync and manage your Google Calendar straight from their dashboard. You guys should add this as well. I attached a screenshot on how it looks on Zoom.

    3 votes
    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  20. Feature Request: Connecting Hubspot and Its Contacts to RingCentral Unified App

    He has Hubspot mobile app and would like to connect its contacts to the RingCentral Unified mobile appSFDC case no. 14120478https://rc.lightning.force.com/lightning/r/Case/5002H00001MFrULQA1/viewcompany: Medicare ReviewRC UID: 62845139031 (2 lines) ESTCurrent Total MRR: USD 81.95Contact Name: Surry DeJohnContact Email: DeJohn@GettingBen.comContact Phone No.: (941) 374-2598

    3 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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