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Developer Platform, APIs, & Integrations

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1531 results found

  1. To have an initial sms for opt in and opt out automated message

    2 votes

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  2. The customer wants is to have a conference call feature that can be set up like in jupiter app that there is an option to create a conference call group

    2 votes

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  3. Open Analytics to own company google spreadsheet after downloading the call logs instead of copying them manually from downloaded analytics to their own spreadsheet.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  4. Is RingCentral can offer the automated Opt Out function?

    2 votes

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  5. when on an MS Team call, and a call comes in on the RingCentral app, it will disconnect the MS Team callThis is a feature we use and we purchased our entire headset fleet to utilize call control. Having to turn it off to keep from being kicked off other calls is unacceptable. Why is this the solution to prevent this from happening?

    2 votes

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  6. Dear #Hadj @RingCentral and #SergeyBrin #LarryPage @Google,

    Thank You for remaining your authentic selves, I am unwavering, uncompromised, and steadfast as well and I appreciate you and all you do. Do not forget me. These are the same ones that stole my identity when I was young and the very reason I was compelled and inspired to start my combination of movents anfd nonprofit org.Purple Hearts Missions Possible Inc. snd as you know I am the Owner of Healthy Horizons (The Original) Since 2000. in
    The photo is of a business start up of mine 4 years ago that I…

    1 vote

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    New  ·  0 comments  ·  Developer Console  ·  Admin →
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  7. Could we create a feature where under the HUD when a user is on an active call the user could be highlighted instead of just seeing the works active call.

    1 vote

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    New  ·  0 comments  ·  Developer Console  ·  Admin →
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  8. I’d love to see some prebuilt automations or templates that connect RingCentral with Smartsheet. Things like sending call logs to a sheet, posting missed-call alerts, updating sheets when texts come in, or especially pushing analytics into a dashboard would save a lot of setup time.

    1 vote

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    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  9. Add the ability to send RingCentral Messages from the MS Teams embedded app. These should be synced between Teams and RingCentral.

    1 vote

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  10. lovable app integration to RingCentral and custom integration with RingSense

    1 vote

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    New  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
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  11. Salesforce is included why not Salesmsg that we use

    1 vote

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    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  12. Have Ringcentral integrate with HawkSoft in a 2-way API integration so that when calls come they can pull up in the Hawksoft database and pull the client profile, Also -, when calls come into HawkSoft, automatically create a log note of the call transcript so that we dont have to manually make a log of that phone call.

    1 vote

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    New  ·  0 comments  ·  APIs  ·  Admin →
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  13. Add ability to rotate app credentials.

    One of our team members accidentally checked our RingCentral app credentials into our GitHub repository, necessitating a rotation of the secrets. However, THERE IS NO MECHANISM TO ROTATE SECRETS! Developer support just told me that I have to create a whole new app and then suspend the old one.

    This introduces friction for doing the responsible thing. Instead of simply pressing "generate new credentials" I have to create a new app with a distinct name, go back and forth verifying that I choose all the same settings, alter my code and/or configurations to use…

    1 vote

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    New  ·  0 comments  ·  Developer Console  ·  Admin →
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  14. The ability to create an AI receptionist with a dedicated voicemail system that uses the same voice and features. If no one is available to answer, callers are automatically redirected back to the AI receptionist to leave a message.

    1 vote

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    New  ·  0 comments  ·  Other  ·  Admin →
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  15. Customer want to align the extension code of his AI Receptionist to his Site extension so it would be easier for them to identify the reports and analytics.

    Currently we have option to modify the settings for extension number for AIR but getting error message when we try to update it.

    1 vote

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    New  ·  0 comments  ·  Other  ·  Admin →
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  16. when users send group text messages, the messages are being delivered individually instead of as a group thread.

    1 vote

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    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
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  17. The Ring CX embedded agent for Zoho CRM does not currently support Zoho CRM Plus. We are unable to utilize click to dial in the browser extension and the get leads functionality for campaign dialing does not work. Please add Zoho CRM Plus support. This is critical for operations to make outbound dials integrated with Zoho.

    1 vote

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    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  18. Ability to Fax out directly from Google Word, Docs, etc.

    1 vote

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    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  19. It would be greate if there's a way to install Dynamics 365 in VDI.

    1 vote

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    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  20. The customer wants the post-call survey to be sent automatically after a call is completed in their Zendesk integration.

    1 vote

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    New  ·  0 comments  ·  Other  ·  Admin →
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