1532 results found
-
Edit/Modify fields in Hubspot softphone
I would like to add fields to the softphone in RingCentral. We have RingCentral connected to our CRM (HubSpot). We need to add options to the softphone for when a customer calls in - for example if a business calls in we need to make it as a business customer and have that flow through to HubSpot.
2 votes -
Click to dial option connect to deskphone
customer wants a feature that when they hover the cursor on the computer it will automatically dial on his physical phone
2 votes -
Interact with OSTicket
I have found some integrations with other ticket and collaboration systems.It would be nice and integration with https://osticket.com/ tooThanks
2 votes -
Add new contact, with option to "switch on" in order to share with all other users.
This is similar to the google/microsoft fix, but this would allow for one personal google account be shared with all users, giving them the ability to import all google contacts imediately, for everyone, but then moving forward additional contacts would also be shared when they get added. Nextiva has this feature of sharing contacts company wide when creating new contacts.
2 votes -
Search contacts field in Zendesk
Searching on the contacts field is still not supported in Zendesk. Looking to have this implemented as it is available on other similar CRM integrations.
2 votes -
API - KV Core
My company uses KV Core as CRM... would be nice to intengrate.
2 votes -
AppointmentReminders.com Appointment Reminders for Businesses
Send Call, Text, or Email reminders to your patients or customers using our automated appointment reminder system.
2 votes -
RC App Chat within MS Teams Embedded Dialer
Within the MS Teams RC Embedded Dialer app 2.0 can the RC App Chat be added? I use Teams and RCA to talk to both sets of customers and it would be great to work within one app and not both. So I can have all my RCA chats and groups with customers and RC staff as well as my Teams chats.
2 votes -
RC for Hubspot - Adding Comment and Other Associations
Customer wants to add comment or other associations to SMS record activity
2 votes -
Poly CCX 700
Please create a firmware/profile version for the Poly CCX 700 for RingCentral MVP. Just like the "MS Teams" or "Zoom" profiles you can select from, there should be a "RingCentral MVP". So that you can utilize all the features of the CCX 700. Join Video Meetings, see your MVP Profile etc.
2 votes -
Extention on phone
Is it possible to have the phone display the extention on the phone and remove one of the name lines on the display
2 votes -
option to store specific data only via archiver
Cx is requesting to store only specific data via archiver to avoid using too much storage on their external cloud drie.
2 votes -
microsoft teams integration call by searching the name
Cx wants to be able to call the extension on the RC side by just searching the name on the MS teams
2 votes -
MS Teams RingCentral Cloud PBX Outage Status
I'm sure several companies must now have Microsoft Teams integration via RingCentral Cloud PBX, but there's no Service Status for if there are any outages or failures going on. This would help us determine if there's a global outage so that we submit tickets accordingly
2 votes -
Directly dialing a phone number link.
When someone sends a phone with a hyperlink, I want to be able to have the option to dial it right away.
2 votes -
RingCentral Embedded Desktop MS Teams Plugin Call Control
RingCentral Embedded plugin needs to have Call Control on their Jabra or Poly headset, the same as RingCentral desktop.
2 votes -
Audio Notification and Desktop Notification in MS Teams systray for SMS
add audio notification for SMS and indicator in MS teams systray
2 votes -
Hopefully Ring central extension in HubSpot having a feature to identify the recipient what keypresses in IVR menu the caller's pressing.
This is useful for us and easy to identify our productivity as a team.
2 votes -
Ask First Option on RC for Google
Essentially, we are using the web version of RingCentral as we use Linux (Ubuntu Mate) and it all works fine, except for the extension. If it has to use the google extension, then it is missing functionality that the web app has (in this case - we need the extension to have the "ask first" option on Transfers, which is doesn't.
2 votes -
automatically assign a caller ID similar to the number you are calling
Hi there,as I have to call on a regular basis different countries and have also different caller IDs I am wondering if there could be a setting or configuration that automatically assigns one of my caller IDs similar to the number I am calling.This is because when calling to the UK with a German number or vice versa calls not get picked up.This would be very helpful and timesaving. Thanks in advance.
2 votes
- Don't see your idea?