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1444 results found

  1. Ability to generate reports to show purchased calling credit charges for the entire year

    • can i get a report of call credits being used
    • can i get logs going back 12 months with the calling credit used
    • looking for total usage that takes up the call credits
    • essentially when we are invoiced for another call credit package at $20 we need to know what sites used the credits to bill them accordingly
    1 vote
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  2. Ability to access email on the app

    Ability to access email on the app

    1 vote
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  3. RC for Teams - Notification Badge

    Need to disable the syncing of Notification badge for RC Chatbot in Teams Chat and RC Plugin for Teams (Embedded App) for new SMS.

    1 vote
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  4. Enabling Ai Notes on google extension

    transription of the conversation for all users on ringcentral for google

    1 vote
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  5. Kipu CRM Integration

    We need a way to merge our RingCentral interactions and AI call transcriptions into our Kipu CRM system. We need to be able to log vital call metrics and information with our prospective, current, and prior clients within Kipu. At the moment there is no way to get these two platforms working together.

    1 vote
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  6. RingCentral Scheduler

    Can the RingCentral Scheduler be made visible outside of just meetings in Microsoft Outlook? I would like the button for RingCentral Scheduler on the main ribbon, so I can one click to schedule a meeting with RingCentral. I have tried work arounds with macros to make this happen, but I get a message that states, "RingCentral Scheduler is context-sensitive and works within meetings only."

    1 vote
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  7. Lever by Employ Integration

    Lever is primarily a HR/Recruiting tool that helps us configure, manage, and schedule our new hire candidate interviews. Zoom and MSTeams currently allow Lever to integrate with their respective accounts. The integration allows you to connect your external Zoom/MSTeams meeting links directly within Lever's platform. Current state with RingCentral is that our end users would have to create the candidate interviews in RingCentral first, and then copy/paste their meeting links into each new hire interview session within Lever. Functional, but not ideal during our heavy onboarding periods with "bulk" meeting creation.

    1 vote
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  8. RC for Zapier - Contact Sync for 3rd Party Applications

    I am building a zap with the Zapier integration and I am noticing that the name field coming over in the zap is not populated. I do have my Google Contacts synced with the RC app but apparently this is not being passed to Zapier. Is there some way to make this work so I can bring in the name of a contact for use in a zap integration? I would use the G-suite integration for Directory Integration but since I only have a gmail account and not a full G-suite account that doesn't appear to work (or at least…

    1 vote
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  9. RC for Salesforce - SMS Logs

    If a conversation is SMS messages spanning multiple days, the app will only log the messages on the last date.We want to be able to log all these messages.

    1 vote
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  10. ability to capture call/sms activity while user is offline on Salesforce

    1 vote
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  11. Salesforce SMS

    Log SMS on Rc for Salesforce as a "log" and not a "task"

    1 vote
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  12. Pipedrive integration - Log all calls regardless of RingCentral for the Pipedrive browser is closed

    If you are out of the office, using mobile app or not logged in (aka after business hours), and Pipedrive browser is not open at all times, then calls do not log. This creates the issue of all calls received outside business hours or to users who are out of the office... are not logging in to Pipedrive CRM.

    1 vote
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  13. Option to customize help buttons on the app.

    The option to redirect users to our preferred help link or url.

    1 vote
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  14. Add additional notification for Archiver when it fails, storage limit exceeded and/or enable

    1 vote
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  15. Add additional notifications on Archiver should it fails or may need to turn on/enable

    1 vote
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  16. Phorest Integration

    Phorest Salon Software Integration

    1 vote
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  17. woodelivery

    we use woo delivery could you please connect it with ring central

    1 vote
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  18. SMS Automator opt in

    Ability to check lthe ist of opt in numbers for SMS Automator in Rc desktop app / web app

    1 vote
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  19. Microsoft 365 Business Central Integration

    Same integration like Microsoft Dynamics 365 Sales - but for Microsoft Dynamics 365 "Business Central" -

    1 vote
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  20. Task complete for all team members

    I would like to be able to create a task on a team group and assign it to all members of the team but have it be available to be marked as complete for all team members when one person checks it

    1 vote
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