1531 results found
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Netsuite logging
Log a call to Netsuite eventhough it is not Affilaated with any company
1 vote -
Add an Integration with Autotask PSA
We use Autotask PSA as our CRM and ticketing system. Would love to have an integration with RingCentral so it could display the Company or Contact from the caller ID when receiving an incoming call.
1 vote -
Ability of the system to update E911 automatically after outages
Ability of the system to update E911 automatically after outages
1 vote -
Vagaro
I would love for this to connect to Vagaro Salon software to fully integrate and only have to manage one database.
1 vote -
Slack feature
Mirror all the feature of RingCentral desktop app to Slack especially the click to dial, Ai notes.
1 vote -
Salesforce noise reduction
Add a feature on RingCentral for Salesforce to have the same feature of Rc app which is the icon to "Turn on the background noise cancelation"
1 vote -
Integrate SPOG for Netsuite
Ability to have a panel to switch/manage RingEx and RingCx users through the integrations with Netsuite
1 vote -
Implement Call recording back up with One Drive/SharePoint
Please Implement Call recording back up with One Drive/SharePoint.
1 vote -
Hubspot recording
Ability to record all calls in Hubspot by using Hubspot recording ability even ACR is not available/ enable on RingCentral side
1 vote -
SSO attributes
it would be great if we can push attributes to RC from our IdP using SSO to assign users to sites, groups, call queues etc.
if we can push attributes from our IdP to RC and users would be assigned based on their attributes from the IdP we can automated users queue assignment sites assignment etc all via the SSO connection, which would save a lot of time of manually manage the users and assignments.1 vote -
For Engage Digital - Add action to perform another check so it will not pushed to that agent who then has to transfer
For Engage Digital Issue: email is pushed to the agent, but they can not respond as they no longer have access to the channel.
- Add an action to perform another check so it will not be pushed to that agent, who then has to transfer
1 vote -
App Connect - retroactive log more than 100 calls
Ability to Retroactively log a call on App connect more than 100 calls.
1 voteApp Connect as you know can retroactively log the last 100 calls. After that, calls can be logged manually. We will consider this feature, but there are a number of concerns related to performance, and allowing users to elect how many calls to log.
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I would like to see my calendar in RingCentral from Gmail
I would like to see my Gmail Calendar in Ring Central
1 vote -
Create a Follow-up Task for Hubspot
Enable users to create a "Follow-up" call task similar to Hubspot's task feature
1 vote -
Create an option to enable/disable recording announcement for Hubspot
Create an option to enable/disable recording announcement for Hubspot new native integrations
1 vote -
Salesforce access
Ability to edit settings of Salesforce even without Salesforce admin access
1 vote -
RC Native App for Hubspot - SMS
Ability to receive SMS notification in RC for Hubspot and click to Dial using RC native app for Hubspot
1 voteOur new Hubspot native integration now supports both of these features.
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Integrate Markate with App Connect
Seamless Communication & Job Management
Integrating RingCentral’s voice, messaging, and video tools with Markate’s customer scheduling and field service tools allows users to manage all customer interactions and jobs from a single platform, reducing app-switching and human error.Enhanced Customer Experience
Customer call and message history can be automatically linked to their profiles in Markate. This enables businesses to deliver more personalized and responsive service, building stronger client relationships.Operational Efficiency
Field staff can initiate and receive calls via RingCentral directly within Markate, while automated workflows (e.g., creating jobs from missed calls) save time and reduce follow-up delays.Unified Reporting…
1 vote -
Dynamics voicemail log
Attach the voicemail to the call log for Ringcentral Dynamics
1 vote -
BenefitZone adapter for App Connect
A CRM Integration for BenefitZone (Gen4 is it's legacy name) would be huge for insurance brokers. It's one of the top-used and oldest used CRM for employee benefit insurance brokers. https://www.benefitzone.com/
1 vote
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