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1445 results found

  1. Task complete for all team members

    I would like to be able to create a task on a team group and assign it to all members of the team but have it be available to be marked as complete for all team members when one person checks it

    1 vote
    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  2. MS Teams dial pad

    Ability to use both native direct routing and embedded app feature without compromising the dialpad of embedded app

    1 vote
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  3. Deskphone calls to log in RC for Hubspot

    Ability to log the calls in Hubspot for RC integrations when using Deskphone for outbound calls only

    1 vote
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  4. Integrate Direct 3-Way Calling on Hubspot Platform

    Currently, HubSpot does not support direct 3-way calling. To use this feature, HubSpot requires you to select the calling mode that directs the call to the RingCentral app, which has the 3-way calling functionality.

    1 vote
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  5. Call recoridng announcement volume

    It is great to have a volume control to the call recording announcement.

    1 vote
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  6. Create a link to Hubspot contacts when hovering on contacts from RC Mobile App

    Create a link that will forward you to Hubspot contacts from the RC mobile app when you hover over the contacts on the app

    1 vote
    New  ·  1 comment  ·  Integrations  ·  Admin →
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  7. Enable MFA for super admin only

    Enable MFA for super admin only

    1 vote
    New  ·  0 comments  ·  Developer Platform  ·  Admin →
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  8. Salesforce call quality improvement

    Ability to have an option to improve the quality of post call.

    1 vote
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  9. Show RingCX UII in Ringsense

    Having the Unique Identifier of a call (UII) from RingCX integrated into RingSense enables us to seamlessly track recordings in RingSense that correspond to the data in RingCX. This linkage is crucial for call audits and plays a vital role in improving call quality, ultimately enhancing the overall customer experience.

    1 vote
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  10. Real "Hot Desking" - Enable temporary use of any phone hardware by any extension

    RC has a frustrating limitation:
    When configuring phone hardware, Phone must be set up as EITHER a "User Phone" or a "Common Area Phone".
    -The only way "hot desking" login is possible is to configure device as a "Common Area Phone".
    -"Hot desking" login by other users is impossible on any "User Phone" devices.
    -Fun fact: Every night any users signed into a "Common Area" type phone are forcibly logged out, necessitating the login process EVERY MORNING for the phone to work.

    Consider this case:
    'Employee A' works in a busy lobby 95% of the time.
    Due to sickness or…

    1 vote
    New  ·  1 comment  ·  Other  ·  Admin →
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  11. RingCentral Global actions for Call Logging

    1 vote
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  12. Unified CRM contacts sync to RingCentral contacts

    Does the extension connect to both candidate and contact records in Bullhorn? I only see a section called “Contacts” in the extension settings.

    1 vote
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  13. Can you create the ability to integrate with Loxo?

    Integration with Loxo.co because that is what we use for our recruiting CRM. It is definitely gaining popularity. They already integrate with RingCentral but RingCentral does not integrate with them.

    1 vote
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  14. Salesforce

    Automatically shows where the lead source came from using RingCentral for Salesforce

    1 vote
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  15. Automatic Transcription for all calls

    For people who have audio issues having the ability to review the call makes it easier for all of the Administrators to copy and paste the transcription and for people with auditory issues like hear or processing this could be a huge benefit for them. The current transcription will not record the entire call or evening download the entire call.

    1 vote
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  16. Use HubSpot on any browser

    Ability to use Rc for HUbspot on any browser

    1 vote
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  17. Salesforce Transcript

    Add a transcript of recording on the Salesforce

    1 vote
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  18. Remove Log-in Limit for RingCentral Phone app

    Customer has done de-authorizing their phone app multiple times and when they are logging in to the same device, it is giving them 'Limit Reached'. They wanted to have this removed as for the limit so they can use the phone app without any issues.

    1 vote
    New  ·  0 comments  ·  Developer Platform  ·  Admin →
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  19. RC for Salesforce - Click to Dial for Custom Component / Records

    needs to know if we have a way to enable to Click to Dial feature in their SF custom component

    1 vote
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  20. Avaya ACO app integration with CXOne app

    Please create a Presence Sync feature between the Avaya ACO and the CXOne app, so when a CSR is in a call with one app, the other app status changes to Busy and vice versa.

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
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