1668 results found
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SimplePractice.com
Integrate with simplepractice.com so that the incoming AI recorded messages will or could auto post or populate to post on the patient portal.
1 vote -
RingCentral Zscaler
"Either make this platform function better with Z-Scaler, or get Z-Scaler to work with you."
- randall.buzzi@nfp.com1 vote -
option to remove express link when signing in to app
option to remove express link when signing in to app
1 vote -
Improve Conference Call Logging in Salesforce (Recording Playback + Participant Visibility)
There are customers who rely heavily on conference calls and are running into some gaps when those calls are logged in Salesforce. While standard calls work well, conference calls currently feel incomplete in comparison.
What customers are experiencing:
Conference call recordings are successfully saved in RingCentral, but users cannot play them directly within Salesforce.
Only limited call information is logged, and additional participants in the conference call are not visible.This creates some friction because users have to leave Salesforce to access recordings and do not get a full picture of who joined the call.
What would help:
Playback of…
1 vote -
Archiver set up sync time
Customer recently setup archiver. Customer wants a way to manually sync or set up the time to sync. He is asking as he doesn't want archiver on all the time due to costs.
1 vote -
Salesforce: connecting the task and voice call both created through ring central integration
we have integration with salesforce in two ways. We are using the connector and the activity capture. So we are getting tasks and a voice call when a call is recorded in ring central. In sf we want to connect the two but cannot find a common call id. Is that something that exists? Is there a way to do that? Thank You.
1 vote -
Featured request for Ring Central Account: Could CLIO be added to your list of CRMs
Featured request for Ring Central Account: Could CLIO be added to your list of CRMs
1 vote -
SSO notifications
Notify via email if SSO certificate is nearing expiry
Please add the option to send email notifications before the certificate expires.
1 vote -
Hubspot call pop up
Pop up the existing contact record in Hubspot eventhough the calll was not answer.
It is better to pop up the record eventhough the call was just a missed call or if we ignore or direct it to VM. Right now it will only pop up the contact record when it was answered
1 vote -
RC for Salesforce - Headphone Controls
The feature to hang up the calls or answer them with the headsets and they are using the Ringcentral app and also Redtail.
1 vote -
Pass through additional call metadata to be used in Dynamics contact forms
It will be really helpful if additional call metadata can be passed through for Dynamics-side development. For example, automatically assigning a lead source on the contact form based on the phone number. We have someone who could add the logic within Dynamics, but he needs the call metadata to pass through. Thank you!
1 vote -
Spectora
Would like integration with Spectora, https://www.spectora.com the most important thing would be API connection so I can use Ringcentral AI to at minimum view my calendar/schedule in Spectora but also ability to write things to the schedule.
0 votes -
[VDI Optimization] RingCentral Media Provider Plugin for 10ZiG NOS (Omnissa Horizon)
RingCentral Omnissa Plugin for the 10Zig of will be released in Q2.
Once we finish integration and testing cycles, 10Zig and we'll add builds to our download websites.1 vote -
Increase limit of active workflow on Workflowbuilder
Increase limit of active workflow on Workflowbuilder
1 vote -
Enable multiple SMS links
Able to send multiple SMS links via the AI Receptionist
1 vote -
Hubspot sms character
Remove character limit in Hubspot SMS
Goal : Send a long message using the RC for Hubspot1 vote -
RC for Salesforce - Multiple Task Created
Additional updates after task has been created in salesforce
1 vote -
0 votes
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Unable to Received Fax from Snappy Fax Software to RingCentral Fax Numbers
Snappy Fax does not appear to work with RingCentral. After several attempts, it seems the two systems are not compatible for receiving faxes through this software.
1 vote -
Zendesk - Integrations Console
Enable to include user groups in the inclusion list
1 vote
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