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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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1452 results found

  1. Integrate with Appfolio

    1 vote
    How important is this to you?
  2. Customer doesn't have a dial button on his RC for MS Dynamics (browser) when he receives an incoming call. Also, need to utilize the Regarding field in call logs and call logs not automatically populating information for multiple contacts

    1 vote
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  3. Cloudlex integration would create so much efficiencies.

    1 vote
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  4. Quickbase is a database solution that allows for seamless integrations through Pipelines, Webhooks, and APIs. A partnership would expose your services to a wider audience, and with no other phone solutions available for the platform, you could expect a high rate of acquisition.

    1 vote
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  5. It would be great if there is a feature to use hotword on teams then the chat triggers the bot bot

    1 vote
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  6. It would be great if there is a feature to use hotword on teams then the chat triggers the bot bot

    1 vote
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  7. Currently, we only have an option to set up SSO with one IDP Provider.

    It would be great if we had the option to use two different identity providers (e.g., Okta and Microsoft Azure.) when setting up SSO.

    1 vote
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  8. integration with gethealthie to dial out with ringcentral from web or app

    1 vote
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  9. Create/ inject data directly into Salesforce as the call is happening. Automatically create a lead if no match found.

    Reason: this allow us to be sure that no call or lead are missed and it make sure out team reach back to the lead in the even that they handles more than 10 calls at a time

    1 vote
    How important is this to you?
  10. The customer is attempting to integrate LeadSquared with RingCentral, but it appears that they need to contact the developer to set it up, as indicated on the App Gallery's "contact us" section. Is it possible to add a setup option for integrating LeadSquared with RingCentral on the App Gallery?

    1 vote
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  11. *to add notes and disposition when a call is initiated in RC App.
    *transcribe all calls in Salesforce
    *is it possible to add call disposition to appear in Activity - Task field

    1 vote
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  12. push call logs into sheets

    1 vote
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  13. Add Specific Paging Groups as a button. Configure a button to page a specific paging group created in Ring Central Admin portal.

    1 vote
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  14. LACRM (Less Annoying CRM) is a web base platform rather than an application or program.

    1 vote
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  15. We want to limit the USER APP settings to be changed. Only the Super Admin should have the ability to change Work Hours and After Hours.

    Currently, we turned off all User Settings in Roles but the User was still able to edit.

    1 vote
    0 comments  ·  Other  ·  Admin →
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  16. Let say someone calls in to ext 101 and after few rings it goes to ext 102. If 102 did not answer the call from 101, it will go to ext 103, the customer wants to see on the salesforce that the call was originally from ext 101.

    1 vote
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  17. wanted to have the ability to disable and enable pager SMS.

    1 vote
    0 comments  ·  Other  ·  Admin →
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  18. We need a separate cell phone app for Texting so our employees can click one button to text. Currently, they need to open the Ring App and then find the text sub application then open a new text..

    Make it more like a standard text app.

    1 vote
    0 comments  ·  Other  ·  Admin →
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  19. When an agent ends a call - tasks and call backs or other actions should be within the RC app and not external in HS. Ring central for Hubspot - app

    1 vote
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  20. Leads Module is not a part of current integration, please include the lead module as well so that those calls are also tracked/analyzed effectively.

    1 vote
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