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Developer Platform, APIs, & Integrations

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  1. Grafana supports a number of mechanisms for alert notification. This includes integrations with Slack and Microsoft Teams, and it would be nice to have one for MVP as well. While the existing Webhook feature looks like it could be made to work, it doesn't look nearly as turnkey, and it doesn't promote use of MVP. Ref: Grafana notification integrations

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  2. Add Nectar integration into Ringcentral app. Nectar already integrates with Teams, Slack, NetSuite, ADP, etc...Ringcentral integration would be a great addition.

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  3. We use Infinity as our CRM & task tracker... cross posting would be a HUGE thing for us.. https://app.startinfinity.com/home

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  4. Our international brokerage just switched to RealNex for all of its commercial agents. I'd like to suggest integrating RingCentral with the software.

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  5. To better assist our membership, when members are calling into our call center, we would like to be able to escalate a phone call to video. We work with Popio and handle opening accounts this way if no one is available in branch. We would like a seamless process if the call comes through that we can switch it to Video and the same individual would stay with the caller.

    1 vote

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  6. It does not seem like the existing integration with Zoho CRM works from RingCentral Android app. It does not allow to create CRM contact from incoming call/message. Does not allow to read/create any info for contact in CRM.Also, "Send Text Message" from Zoho CRM contact opens in the native phone app instead of Ring Central.Only things I was able to get working was call logging for existing Zoho CRM contacts and calling an existing contact in Zoho CRM actually calls with Ring Central.

    1 vote

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  7. Could you please remove the note box at the bottom of the call app that I use in pipedrive. 1. i never use it and 2. a black box always pops up with a message and then blocks the red button for me to hang up and its super annoying!

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    Implemented  ·  0 comments  ·  Integrations  ·  Admin →
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  8. Would like to be able to label each text instead of it showing as the full text when trying to select one. It would also be nice to be able to space things out so the texts are not a run on sentence when creating a template. I like to separate my name and email in a separate paragraph.

    1 vote

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  9. Anytime an incoming call comes in through my RingCentral App for a customer already in our system, an orange screen will come in from the left on Pipedrive and cover the current file I am working on. See attached. It's very frustrating. I first reached out to RingCentral who told me to contact Pipedrive only for them to tell me it was a developer problem on the RingCentral side as they don't have access to the program integration. I would like the option to disable this feature as it's very annoying and often times throws my team off from what…

    1 vote

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  10. The Kanbantool application is a similar application to Trello.

    1 vote

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  11. calls to number with "/" symbol not going through>can not delete the character because we use the outlook plugin to dial a number from a signature without editing it. Because of an old standard the "/" is still used to separate the area code from the phone number in Germany

    1 vote

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  12. Speaking to a head of a university on Linkedin who mentioned they use something called Tribal. I've seen on some website that the integration is possible but not sure how it works?

    1 vote

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  13. To be able to use ringcentral fax line for inbound and outbound fax for PHI

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  14. It could be interesting to link MVP to Modjo in order to help companies who invest to support they team. Already done with competitor Google, Aircall, Ringover, ZOOM.https://en.modjo.ai/integrations

    1 vote

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  15. Window tint, graphics, ppf, detail shops that use ring central would be able to use a CRM like Tintwiz for creating client profiles, as well as finding clients from the past more easily

    1 vote

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  16. We may have to leave ring central without this feature in place, as it's so integral to our business.

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  17. I would like to be able to easily sync contacts between Ring Central and Practice Panther. I can't even do it using a Zapier bypass because the Ring Central options are so limited. The current "export contacts-edit contacts-rename doc-import contacts-pray" workflow is not in the least bit functional.

    1 vote

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  18. We need to integrate Ring Central to our Rental tool, which is Reservety so we can send auto-text option that allows us to send delivery and pick up reminders to our customer's rentals.

    1 vote

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  19. If you decide to use Microsoft Teams interface with Direct routing , 911 nomadic no longer works. But Teams can pass the data to Ring Central or other direct routing connection in case of 911 call. Without it Teams as a client is useless and shouldn't be sold.

    1 vote

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  20. THE #1 MARKETING AUTOMATION AND LEAD MANAGEMENT SOFTWARE

    1 vote

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