1620 results found
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Auto-Answer in Salesforce RingEx
Would be great if Auto-Answer in Salesforce is also available in RingEx and not just in RingCx/CC account
1 vote -
Dynamics ticket
Ability to assign the tickjet to the user who take in the all and not the main admin
1 vote -
RingCentral Applications Should Show Common Area Phone Contacts
RingCentral App users are expecting to see in the company contacts list the common area phone numbers. Please refer from the list of contacts in RingCentral Service Web.
1 vote -
Task Tab on the Desktop App -
I would like to see my tasks on the sidebar like I can see my text messages.
Now, I must remember that I assigned a task, so go to the individual name and click tasks.
It is very labor-intensive1 vote -
AI notes from RingCentral automatically loaded into Advyzon
Some have suggested this for other integrations - just throwing the hat in the ring for all Advyzon users!
1 vote -
Sunbase
We'd like to integrate with our CRM https://www.sunbasedata.com/
1 vote -
SCIM
Ability to make changes on the main super admin without disbaling the SCIM
1 vote -
Display Settings in Salesforce
(1) Unresponsive SMS 'Related To' field but has matching Phone Fields
(2) Inbound and outbound call activity will not save to Prospect or Account records when logged.It would be great if these features are available!
1 vote -
contractor foreman
Would be great to get an integration with Contractor Foreman
1 vote -
1 vote
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MS Teams EA
Ability to set uo the MS Teams EA without tieng to sspecific user account
1 vote -
Hubspot call queue
RingCentral Hiubspot showing all answered calls by other team member on all calls when the call is directed or going to call queue
1 vote -
Hubspot Call Queue Activity
Users in a queue must not log a missed call for members of the call queue that didn’t answer the call even though the call was answered by another member to avoid confusion
1 vote -
RingCentral audit trail (show more details)
Improve audit trail to show more details for Log in events - show what the users is using when logging in SSO or normal log in RC username and password
1 vote -
RC for Hubspot - Contact List
Need to put the existing contact name at top of the list in Contacts page of Hubspot if we receive new SMS from that sender not just for the unknown numbers
1 vote -
Integration with Central Reach practice management software
Integration with the main Practice Management and Data Collection system for ABA providers and other behavioral health providers
1 vote -
RC for Zendesk - Customizable Ticket Creation Feature
Allow user to customize or auto-assign to the agent who took the call on Zendesk
1 vote -
RingCentral for google webrtc
Full support of webrtc to RingCentral for Google
1 vote -
Have click to text browser feature open RC desktop app instead of google chrome extension. RC Desktop app has more functionality for texting
Have click to text browser feature open RC desktop app instead of google chrome extension. RC Desktop app has more functionality for texting
1 vote -
RingCentral for Zapier - AI Transcription
What we want to accomplish with this automation is to pull AI transcript summary, action items, etc. from inbound and outbound calls into our CRM built in Notion. The automation looks for contacts in the CRM and if a contact exists it will add the summary, action items, etc. to the contact and if not it will create a new contact and link and add the call log to that contact automatically.
1 vote
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