1433 results found
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Integration with Kaseya BMS and VSA
Integration with Kaseya products. Useful for ticketing purposes.
1 vote -
Sales Force Customer Data Pop Screen when answering parked call on Custom Park Lines
Many calls come in from the queues, but a lot are also parked on custom park lines. the Sales Force adaptor doesn't allow for those parked calls to screen pop in SF with the customer information making extra steps for the agents, all calls should pop as soon as the agent picks up the call regardless of where that call came from. even transfers.
1 vote -
RingCentral for Outlook to Save Click to dial/Click to SMS settings
It's inconvenient to have to constantly set it up each time we log in.
1 vote -
AppointFix
This is an appointment apps for professionals
1 vote -
Grafana alert integration for MVP team messaging
Grafana supports a number of mechanisms for alert notification. This includes integrations with Slack and Microsoft Teams, and it would be nice to have one for MVP as well. While the existing Webhook feature looks like it could be made to work, it doesn't look nearly as turnkey, and it doesn't promote use of MVP. Ref: Grafana notification integrations
1 vote -
Add Nectar Integration
Add Nectar integration into Ringcentral app. Nectar already integrates with Teams, Slack, NetSuite, ADP, etc...Ringcentral integration would be a great addition.
1 vote -
Collab with Infinity would be a huge asset
We use Infinity as our CRM & task tracker... cross posting would be a HUGE thing for us.. https://app.startinfinity.com/home
1 vote -
App Integration with RealNex
Our international brokerage just switched to RealNex for all of its commercial agents. I'd like to suggest integrating RingCentral with the software.
1 vote -
Integration with Popio
To better assist our membership, when members are calling into our call center, we would like to be able to escalate a phone call to video. We work with Popio and handle opening accounts this way if no one is available in branch. We would like a seamless process if the call comes through that we can switch it to Video and the same individual would stay with the caller.
1 vote -
Android incoming/outgoing call integration with Zoho CRM
It does not seem like the existing integration with Zoho CRM works from RingCentral Android app. It does not allow to create CRM contact from incoming call/message. Does not allow to read/create any info for contact in CRM.Also, "Send Text Message" from Zoho CRM contact opens in the native phone app instead of Ring Central.Only things I was able to get working was call logging for existing Zoho CRM contacts and calling an existing contact in Zoho CRM actually calls with Ring Central.
1 vote -
Note box
Could you please remove the note box at the bottom of the call app that I use in pipedrive. 1. i never use it and 2. a black box always pops up with a message and then blocks the red button for me to hang up and its super annoying!
1 vote -
SMS box suggestion for phone APP in Pipedrive
Would like to be able to label each text instead of it showing as the full text when trying to select one. It would also be nice to be able to space things out so the texts are not a run on sentence when creating a template. I like to separate my name and email in a separate paragraph.
1 vote -
PLEASE remove the orange incoming call box in Pipedrive
Anytime an incoming call comes in through my RingCentral App for a customer already in our system, an orange screen will come in from the left on Pipedrive and cover the current file I am working on. See attached. It's very frustrating. I first reached out to RingCentral who told me to contact Pipedrive only for them to tell me it was a developer problem on the RingCentral side as they don't have access to the program integration. I would like the option to disable this feature as it's very annoying and often times throws my team off from what…
1 vote -
Add Kanbantool as add-in
The Kanbantool application is a similar application to Trello.
1 vote -
Tribal app
Speaking to a head of a university on Linkedin who mentioned they use something called Tribal. I've seen on some website that the integration is possible but not sure how it works?
1 vote -
Flatiron OncoEMR Integration
To be able to use ringcentral fax line for inbound and outbound fax for PHI
1 vote -
Integration with Modjo sales enablement tools
It could be interesting to link MVP to Modjo in order to help companies who invest to support they team. Already done with competitor Google, Aircall, Ringover, ZOOM.https://en.modjo.ai/integrations
1 vote -
Tint Wiz integration
Window tint, graphics, ppf, detail shops that use ring central would be able to use a CRM like Tintwiz for creating client profiles, as well as finding clients from the past more easily
1 vote -
Being able to schedule texts with integration to PCRecruiter and other ATS systems
We may have to leave ring central without this feature in place, as it's so integral to our business.
1 vote -
Integration with Practice Panther
I would like to be able to easily sync contacts between Ring Central and Practice Panther. I can't even do it using a Zapier bypass because the Ring Central options are so limited. The current "export contacts-edit contacts-rename doc-import contacts-pray" workflow is not in the least bit functional.
1 vote
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