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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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1433 results found

  1. Some people may need it, however, for customers that have a heavy volume of outbound calls, it is inefficient, if the back button still needs to be pressed, in order to make another outbound call.

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  2. Top Producer is a leading Real Estate CRM that is likely to continue to grow. It would be beneficial for us to have Ring central integrate with our CRM so that we can have records of the calls and texts and information we send through ring central in our database.

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  3. We have 55 phone numbers under one user account. We wrote a CRM module over Dynamics 365 and the RingCentral of Dynamics saved us a ton of headaches. Each phone number represents a client and we use a shared case management system that differentiates per company via Rules and PowerAutomate flows. But we're stuck because incoming SMS/Call/Fax information does not carry "To which phone number this was sent" information!Basically we need to see:From (212) 365-4023To {RingCentralPhoneNumber}on all these items... Right now only From information is displayed and it's not enough :-)Meanwhile, this thing works so beautifully I can cry. Thank…

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  4. It would be great if you could look at native integration with Gorgias https://www.gorgias.com/Currently we need to use integrations through companies like Pipedream.

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  5. Useful for Zoom, would like for RC

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  6. According to Siteefy.com statistic "42% of all websites on the entire Internet currently use WordPress as their content management system. This number is 36% for top 1 million websites, 20% for top 100K websites, and 14% for top 10K websites respectively." Unsatisfied with zoom's 40min limit, a lot of organizations with Word Press websites would welcome a way to manage their webinars from WordPress similar to this plugin: https://wordpress.org/plugins/video-conferencing-with-zoom-api/

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  7. Our Ricoh copiers have the Smart Integration software. Companies like eFax, eGoldFax have apps to send faxes directly to their services without a need for a POTs line or ATA device.

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  8. Assigned numbers to IVR should show as company number instead of direct when using Google Chrome Extension.

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  9. Using the RingCentral scheduler Add in, it always auto populate the meeting details in the body and the default "schedule for" is assigned to the same extension where email is connected. It would be a great idea, just like the old RCM app, to select the "Schedule for" then it populates the meeting details and send to attendees. It will save time as some customers are always scheduling a meeting for another user extension. TIA

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  10. CRM for medical practises

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  11. I have a client using avonni with salesforce and wants to know if ring central call center solutions will integrate.

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  12. Our team has been using Asana for years to track and assign tasks internally. Although the task function is cool, it is not comprehensive enough for our project management needs.

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  13. HeyMarket App Integration. Personalized Business Text MessagingHeymarket gives you the power to communicate with customers on any messaging channel using one shared inbox. Heymarket is a business texting platform built with teams in mind so anyone can get up and running fast and securely integrate the tools you use every day to manage customer relationships.https://www.heymarket.com/

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  14. Cannabis industry.

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  15. Cab management software needing UCaaS embedded agent.

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  16. Create a Discord or Slack channel for the Ring Central Community so we can collaborate with Ring Central staff and the Ring Central Community to induce more real time discussions and ideas

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  17. It would be great to have contact information from KarbonHQ be used to pull up client calling details. (https://karbonhq.com)

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  18. We use Apricot Project Management Software in our operation and would love to see RingCentral integrate with it.

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  19. I love the integration of ringcental and zoho crm. However, through the automated popup that occurs when a call comes in we are not able to relate a call to a specific deal. This has to be done by going into the "Activities" module, finding the specific call and then relating it to a deal. I will attach screenshots. FYI - we have renamed the "Deals" module in our crm to "Jobs."

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  20. to reduce emails going to spam.

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