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Developer Platform, APIs, & Integrations

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1363 results found

  1. Users should be able to create a custom rule on the mobile up for holidays to forward to a voicemail.

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  2. Tracking Ticket Progress and Status to keep customer satisfaction.

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  3. It's come to our attention that users of our application start ringing when they make an outbound call, so we would appreciate a fix in some way.Currently these states are supported in the users telephony status object: NoCall, Ringing, CallConnected, OnHold, ParkedCallUnfortunately we have no way to see if the user made an outbound call or is receiving an inbound call since both states use the Ringing value. Another solution would be to only switch the outbound calling user to CallConnected when the recipient answers the call, skipping the Ringing state during outbound calling, but allow the recipient to still…

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  4. We as a agency should be able to read all text response from client. Zipwhip allows every producer to read the agency text messages. If a producer is not at work, all of the producers should be able to access the text and respond to a client. This should be a added feature to RC. if Zipwhip can do it, you should be able to as well.

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  5. publish Five9 UC Adapter App into Avaya Cloud Office App Gallery

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  6. JobAdder is a growing presence in the US and a strong leader in the UK, Canada, and Australia. It's got some hooks for other SMS and WhatsApp products, like Twilio but RingCentral is (in my mind) a superior platform that should be integrated into JobAdder. JobAdder says it's on their list but needs more cooperation. Can you get back together with them and push this through. I'm loving RingCentral. Just need MORE.

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  7. We need to make sure we can log calls and text to the matter object and not to the contact.

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  8. This is the best to-do list, daily planner and organizer

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  9. existing app was developed by Bitrixs24 CRM team and app is not workign actually. We are missing some call recordings and sometimes it doesn't allow to make calls.When logging in - I can choose other emplyees numbers as outbound numbers but never mine.

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  10. When clicking on the RC SMS button in Pipedrive, allow for texting from the Mac app instead of the chrome widget. Currently, this is possible for a phone call, but not for SMS

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  11. It would be helpful for a host to be able to create a link, excluding the host's personal meeting ID information, for another user to have and use. In other words, if I have frequent appointments with "John Doe," I could create a "John Doe" meeting link for John and myself to have, and every time I have a meeting with "John Doe" I could just use his link.

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  12. Is it possible to have the Bats CRM to be included on the list of apps for integration with RingCentral

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  13. I find it odd that RingCentral allows the automatic call recording to record on hold marketing music when we are the ones who intiated the call but not when we are called. What could be the reason for this other than "system limitation"?

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  14. 1 vote

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  15. Customer wants to dial a code from his phone before/after the phone number they want to call which will initiate a call that will show their ringcentral number instead of their cellphone number

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  16. message can @chatgpt to search question answer, also can add chatgpt to team

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  17. We work 90% of our day in TigerPaw. Having a Ring Integration would help us quick switching Apps all Day.

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  18. an we put a button on our website or email that will allow a customer to text us like the ringme feature works

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  19. It is useful as it will be a faster way to get notified if an alert of the particular criteria gets triggered. One won't have to check emails or have to keep the portal open all the time to get notification.

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  20. QQCatalyst is a 3rd party program, an Agency Management System that provides operational, marketing, and sales pipeline management tools. Purposely wanting to integrate in order to have the ability to get the profile of caller on a pop up.

    1 vote

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