1490 results found
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In RingCentral for Outlook, do not pull names from Active Directory! Just pull them from the Exchange Global Address list and personal O...
...utlook Contacts.. In RingCentral for Outlook, do not pull names from Active Directory! Just pull them from the Exchange Global Address list and personal Outlook Contacts. We do not want our users seeing every user and resource in our Active Directory!
1 vote -
Since the ringcentral integration for salesforce, we need to contact the internal extensions of our RingCentral platform, which is curre...
...ntly not possible, support is reporting that the two entities are not communicating. In a future development, can you fix this?. Since the ringcentral integration for salesforce, we need to contact the internal extensions of our RingCentral platform, which is currently not possible, support is reporting that the two entities are not communicating.In a future development, can you fix this?
1 vote -
Sync TELUS Business Connect voicemail to MS teams
Requesting feature to sync TELUS Business Connect voicemail to MS teams , so that if the call is missed and goes to voicemail, there is a way to see or play it back within Teams.
1 vote -
RingCentral App for Linux Please
be able to install RingCentral App Desktop for Linux users on their computerSFDC case number: 17497048SFDC case link: https://rc.lightning.force.com/lightning/r/Case/5002H00001MYmvHQAT/viewCompany: J DuBroy ConsultingRC UID: 275289043 (1 line) EST (Toronto)Current Total MRR: USD 3.97Name: Joel DuBroyEmail address: joeldubroy@jdubroyconsulting.com
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Integrate ChatGPT like RingCentral AI (Ringo, RingSense etc.) with the RC MVP and RC Meeting apps
A go-to place for customers or even internal employees to get real-time help.For external customers, this can be customized to specific products and services that customer has purchases, subscribed to and this ChatGPT type AI can be the starting point for all customer service related to questions.E.g. Show me my services that I have subscribed to, show me my unpaid invoices and all sorts of questions that Customers Service gets.This can be shipped as part of RingCentral products to customers. Will help improve customer satisfaction.
1 vote -
want to have the options to create a customized template every time she send the invitation to the participants using the Microsoft outl...
...ook calendar. want to have the options to create a customized template every time she send the invitation to the participants using the Microsoft outlook calendar
1 vote -
Ability to which Contact Directory to Display in RC for MS Teams Embedded App
Ability to which Contact Directory to Display in RC for MS Teams Embedded App
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1 vote
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1 vote
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Add New Contact Via Zapier
It would be useful to automatically add a new contact into a ring central account via Zapier rather than having to manually add that contact.
1 vote -
Report for active users in Contact Center
It would be extremely useful to have a report in CC where we can export a list of active users, being able to choose a date range.
1 vote -
Incorporate call in queues with caller ID on Ringcentral app
We work with the city and help to rep to know to get important calls from Dallas PD for emergency response.
1 vote -
Telus customer wants Salesforce integration
Telus customers don't currently have Salesforce integration. Telus customer Datanova Software Inc, UID 1049069024, would like to have Salesforce integration. Whether or not the Telus product managers want this is not known.
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1 vote
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Registration: Create API so we can add registrants from our events to RC Webinar for LIVE event
Give us the ability to use an API to create a registration in RC Webinar with the following fields: CustID, FName, LName, email, OrganizationAlso, provide API so we can pull back information about customer - did they attend, how long did they attend, when did they login, when did they logout, etc.
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1 vote
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Make all Phone-Only Attendees visible in Webinar Attendee Panel
This will allow the moderator to either promote a phone only attendee to a panelist or will allow the moderator to un-mute the phone only attendee.This will make the Webinar product a complete solution for public agencies. The Brown Act requires that public agencies allow for public comment in their meetings. Given the current climate with COVID, all meetings are virtual, and the public joins the webinar via computer/smartphone and sometimes phone only. The public commenter doesn't need to be a Panelist, they only need to be unmuted which is available for those that join as attendees via computer/smartphone. This…
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Add ability to disable chat for Webinar
Add the ability to disable the chat feature for Panelists in a Webinar. Public agencies have to follow strict rules surrounding board member interaction (The Brown Act). When chat is enabled there is a possibility of having "serial" meetings. In the Large Meeting product, we have the ability to disable chat to remediate this issue. This is a high priority request that would provide increased functionality for your government customers.
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Add ability to upload email invitation list or bulk invitations for Webinar Panelist
Add the ability to import a xls/cvc file or some other mechanism to allow for bulk import of panelists for Webinar invitations
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Add the ability to create a saved Panelist List in Webinar
Add the ability to have a saved Panelist list in Webinars for recurring meetings.
1 vote
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