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1421 results found

  1. Bonafide ERP Integrations

    Please let me know if you guys have any integrations or apps with BONAFIDE.

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
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  2. integration with levitate.ai

    We started using Levitate and would love if Ring Central integrated with it since we use Ring Central for our video calls and conference call lines.

    1 vote
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
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  3. Salesforce Integration - Log Call Recording from RC as a File

    Instead of the call recording showing up as a link on Salesforce, customer would like to log the call recording as a file. They are afraid that the link will expire.

    1 vote
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  4. Create a custom answering rule on Mobile APP

    Users should be able to create a custom rule on the mobile up for holidays to forward to a voicemail.

    1 vote
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  5. Add field to ticket/portal showing current level of Escalation.

    Tracking Ticket Progress and Status to keep customer satisfaction.

    1 vote
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  6. Add Outbound call state in the Telephony.Status object

    It's come to our attention that users of our application start ringing when they make an outbound call, so we would appreciate a fix in some way.Currently these states are supported in the users telephony status object: NoCall, Ringing, CallConnected, OnHold, ParkedCallUnfortunately we have no way to see if the user made an outbound call or is receiving an inbound call since both states use the Ringing value. Another solution would be to only switch the outbound calling user to CallConnected when the recipient answers the call, skipping the Ringing state during outbound calling, but allow the recipient to still…

    1 vote
    Under Review  ·  1 comment  ·  Other  ·  Admin →
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  7. Read all text throughout Agency.

    We as a agency should be able to read all text response from client. Zipwhip allows every producer to read the agency text messages. If a producer is not at work, all of the producers should be able to access the text and respond to a client. This should be a added feature to RC. if Zipwhip can do it, you should be able to as well.

    1 vote
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  8. publish Five9 UC Adapter App into Avaya Cloud Office App Gallery

    publish Five9 UC Adapter App into Avaya Cloud Office App Gallery

    1 vote
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  9. Integration with JobAdder

    JobAdder is a growing presence in the US and a strong leader in the UK, Canada, and Australia. It's got some hooks for other SMS and WhatsApp products, like Twilio but RingCentral is (in my mind) a superior platform that should be integrated into JobAdder. JobAdder says it's on their list but needs more cooperation. Can you get back together with them and push this through. I'm loving RingCentral. Just need MORE.

    1 vote
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  10. log calls and text to the matter object in salesforce

    We need to make sure we can log calls and text to the matter object and not to the contact.

    1 vote
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  11. Please add Any.do app for add-in integration

    This is the best to-do list, daily planner and organizer

    1 vote
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  12. Bitrix24 CRM integration app which let log calls and Click to call option

    existing app was developed by Bitrixs24 CRM team and app is not workign actually. We are missing some call recordings and sometimes it doesn't allow to make calls.When logging in - I can choose other emplyees numbers as outbound numbers but never mine.

    1 vote
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  13. Pipedrive-Text from Mac app

    When clicking on the RC SMS button in Pipedrive, allow for texting from the Mac app instead of the chrome widget. Currently, this is possible for a phone call, but not for SMS

    1 vote
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  14. Reusable meeting link share

    It would be helpful for a host to be able to create a link, excluding the host's personal meeting ID information, for another user to have and use. In other words, if I have frequent appointments with "John Doe," I could create a "John Doe" meeting link for John and myself to have, and every time I have a meeting with "John Doe" I could just use his link.

    1 vote
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  15. BATS CRM

    Is it possible to have the Bats CRM to be included on the list of apps for integration with RingCentral

    1 vote
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  16. Why is that automatic call recording records on hold marketing when calling and not called?

    I find it odd that RingCentral allows the automatic call recording to record on hold marketing music when we are the ones who intiated the call but not when we are called. What could be the reason for this other than "system limitation"?

    1 vote
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  17. Integrate with CXM for public sector opps

    PS clients are using CXM.

    1 vote
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  18. If it is possible to dial out using cellphone number/from the phone without using the app but the RingCentral number will appear.

    Customer wants to dial a code from his phone before/after the phone number they want to call which will initiate a call that will show their ringcentral number instead of their cellphone number

    1 vote
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  19. Integrate with chatgpt in glip message

    message can @chatgpt to search question answer, also can add chatgpt to team

    1 vote
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  20. API integration with TigerPaw CRM

    We work 90% of our day in TigerPaw. Having a Ring Integration would help us quick switching Apps all Day.

    1 vote
    Future Consideration  ·  0 comments  ·  Other  ·  Admin →
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