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1443 results found

  1. Microsoft 365 Business Central Integration

    Same integration like Microsoft Dynamics 365 Sales - but for Microsoft Dynamics 365 "Business Central" -

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  2. caller id info in the call queue pick up member is not showing

    caller id info in the call queue pick up member is not showing

    5 votes
    1 comment  ·  Other  ·  Admin →
    How important is this to you?

  3. Task complete for all team members

    I would like to be able to create a task on a team group and assign it to all members of the team but have it be available to be marked as complete for all team members when one person checks it

    1 vote
    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  4. MS Teams dial pad

    Ability to use both native direct routing and embedded app feature without compromising the dialpad of embedded app

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  5. Syncing RingCentral Call Logs and Analytics Detailed reports to Hubspot

    Need to sync all detailed information of Call Logs and RC Analytics in Hubspot Call Logs
    For Call Logs, we need to see the Call Length and Duration.
    For RC Analytics, we want to see the selected filter in RC Analytics to the Hubspot Analytics reports

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  6. SSO in RingCentral Sandbox environment

    Request to have the capability to use SSO in RingCentral Sandbox Environment

    2 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  7. Deskphone calls to log in RC for Hubspot

    Ability to log the calls in Hubspot for RC integrations when using Deskphone for outbound calls only

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  8. Integrate Direct 3-Way Calling on Hubspot Platform

    Currently, HubSpot does not support direct 3-way calling. To use this feature, HubSpot requires you to select the calling mode that directs the call to the RingCentral app, which has the 3-way calling functionality.

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  9. RC EA for MS Teams - Firewall for MSI Deployment

    The end-user doesn't have problems with both the Ring app AND the Teams plugin. The problem isn't installing the app, but specifically after the app is deployed it asks the user to Allow changes to the firewall.

    Do we have any Documentation that shows how to Deploy the Apps without asking the user to Allow changes to the Firewall? The users are prohibited from making changes to the Firewall. Microsoft Defender is blocking the full Deployment, and the Staff do not have admin rights in their Microsoft accounts, so IT has to do an MSI Push.

    It was recommended to…

    4 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  10. RingCentral Video meetings in RC for HubSpot

    A way for end-users to integrate their RC Video meetings to HubSpot Profiles.

    Currently, calls are pulling through wonderfully, but I would love to have their Video meetings added, too, if possible.

    4 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  11. Call recoridng announcement volume

    It is great to have a volume control to the call recording announcement.

    1 vote
    New  ·  0 comments  ·  Other  ·  Admin →
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  12. Add "case portal" tab or link in support site

    It will be better to add case portal tab on the support site for easier navigation.

    3 votes
    New  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  13. Archiver accont wide set up

    Option to set up the Archiver Account wide for all the admins on the account.

    4 votes
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  14. Enable MFA for super admin only

    Enable MFA for super admin only

    1 vote
    New  ·  0 comments  ·  Developer Platform  ·  Admin →
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  15. Salesforce call quality improvement

    Ability to have an option to improve the quality of post call.

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  16. Show RingCX UII in Ringsense

    Having the Unique Identifier of a call (UII) from RingCX integrated into RingSense enables us to seamlessly track recordings in RingSense that correspond to the data in RingCX. This linkage is crucial for call audits and plays a vital role in improving call quality, ultimately enhancing the overall customer experience.

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
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  17. RingCentral Webinar for HubSpot

    It would be great if we had an option to use RingCentral Central for Hubspot, just like with Salesforce. https://www.ringcentral.com/apps/office-at-hand/ringcentral-webinar-for-salesforce

    6 votes
    0 comments  ·  Developer Platform  ·  Admin →
    How important is this to you?

  18. RingCentral for SalesForce: MVP Sync with Salesforce Contacts

    12 votes
    Under Review  ·  2 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  19. Login in the RC phone using email

    Login in the RC phone using email

    2 votes
    New  ·  0 comments  ·  Accessibility  ·  Admin →
    How important is this to you?

  20. RingCentral Global actions for Call Logging

    1 vote
    New  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?
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