Settings and activity

123 results found

1. Retrieve call logs in service.ringcentral.com for more than 12 months

   19 votes

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   0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Aug 15, 2024

2. Block 5 Digit Number or not Full Phone number

   16 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Aug 12, 2024

3. CALL LOGS: INTERNATIONAL CALLING VISIBILITY

   16 votes

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Aug 12, 2024

4. ability to delete rule under forward all calls

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   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Pamela Jean shared this idea  ·  Jul 19, 2024

5. Assign phone numbers to CCRN in MVP Admin

   11 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Jul 10, 2024

6. Allow customers to self-service set up CCRN's in Service Web

   3 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Jul 10, 2024

7. Ability to Duplicate Teams

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   9 votes

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   New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Jul 8, 2024

8. Export message data in a readable format like a conversation in the app

   38 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Jul 5, 2024

9. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

   42 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Jul 3, 2024

10. Retrieve deleted conversations

    43 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Jul 3, 2024

11. Caller ID name should be visible for Toll Free

    156 votes

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    Future Consideration  ·  32 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Jul 2, 2024

12. Include contents of SMS/MMS on the Logs

    166 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Jun 25, 2024

13. ability to access contact center voicemail through phone

    9 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Pamela Jean shared this idea  ·  Jun 24, 2024

14. Allow Key 2 to be programmable/changed on Poly VVX150

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Jun 21, 2024

15. Disable user's delete SMS history button/icon

    19 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Jun 17, 2024

16. Text-to-Speech for SMS

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Jun 17, 2024

17. Video meeting Recordings on Archiver

    21 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  May 31, 2024

18. Ability to modify users without access to adding or removing users

    5 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  May 13, 2024

19. Please add Outbound KPI on call queue under Performance Reports

    8 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Apr 30, 2024

20. send Unanswered call queue calls to the members voicemail sequentially

    1 vote

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    0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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    Pamela Jean shared this idea  ·  Mar 21, 2024