Settings and activity

16 results found

1. Add Label column in Company Numbers Report detail output

   14 votes

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   Under Review  ·  1 comment  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Michael commented  ·  Jul 19, 2024  ·  Edit…  ·  Delete…

   I would love to see the number label added as a column in the Company numbers report. It is very annoying to have to download the Excel file to see the label. If it is in the download it should be easy enough to add as a selectable column.

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   Michael supported this idea  ·  Jul 19, 2024

2. Select which monitored users ring on your phone.

   13 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Michael supported this idea  ·  Jun 19, 2024
   Michael shared this idea  ·  Jan 23, 2024

3. Add Label as a selectable Column to Company Numbers Report

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   6 votes

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   0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Michael shared this idea  ·  Apr 12, 2024

4. Resize Call Window

   2 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Michael commented  ·  Mar 27, 2024  ·  Edit…  ·  Delete…

   It would be nice to be able to resize the active call window to display the full caller id name and phone number information. Today the window is so small that it cuts off part of the caller id name and only display ... at the end of the name.

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   Michael supported this idea  ·  Mar 27, 2024

5. Expand Telephone Number Name Field

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Michael commented  ·  Oct 13, 2023  ·  Edit…  ·  Delete…

   We are a very big company and I like to label the Company numbers with each site name and purpose so we can find them easier in the Analytics portal. The current 16 character limit is very limiting when some of our Site names are longer than 16 characters. Would it be possible to increase the character limit to at least 32 characters.

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6. USER Voicemail PIN Change

   8 votes

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   1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is being worked on but without a committed release date yet. Will update when implementation date is determined.
   Michael shared this idea  ·  Oct 23, 2023

7. Add a notes/description field to each user extension visable to only admins

   8 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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8. Shared SMS were multiple users can receive and send SMS on specific number

   631 votes

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   127 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

   
   

   Planned for Q2 2024.

9. Allow Ring My Phone to be turned on/off by user with presence monitoring

   18 votes

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   Future Consideration  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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10. I want the ability to ignore calls coming in on a call queue

    46 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Michael supported this idea  ·  Apr 12, 2024

11. ability to silence calls coming from queue

    13 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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12. Adjust how missed calls are categorized for group calls

    471 votes

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    59 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

    Michael supported this idea  ·  Apr 12, 2024

13. When a user's email is changed, it should also change the voicemail to email notification

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Access to everyone's voicemails by clicking on there extension without a password as Super admin!

    72 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Yealink Softkey Programming Should Be Available in the Admin Portal

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Message-Only Extension - Admin Activation

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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