Settings and activity
22 results found
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10 votes
Michael
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4 votes
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100 votes
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1 voteMichael
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5 votesMichael
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196 votesMichael
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20 votes
An error occurred while saving the comment Michael
supported this idea
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25 votesMichael
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Michael
shared this idea
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6 votesMichael
shared this idea
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2 votes
An error occurred while saving the comment Michael
commented
It would be nice to be able to resize the active call window to display the full caller id name and phone number information. Today the window is so small that it cuts off part of the caller id name and only display ... at the end of the name.
Michael
supported this idea
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7 votes
An error occurred while saving the comment Michael
commented
We are a very big company and I like to label the Company numbers with each site name and purpose so we can find them easier in the Analytics portal. The current 16 character limit is very limiting when some of our Site names are longer than 16 characters. Would it be possible to increase the character limit to at least 32 characters.
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8 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is being worked on but without a committed release date yet. Will update when implementation date is determined.Michael
shared this idea
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12 votes
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796 votesPlanned ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!
To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.
Thank you!
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18 votes
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70 votesMichael
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18 votes
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475 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status
Michael
supported this idea
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9 votes
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77 votes
I would love to see the number label added as a column in the Company numbers report. It is very annoying to have to download the Excel file to see the label. If it is in the download it should be easy enough to add as a selectable column.