Settings and activity

154 results found

1. Make Messaging Permission in Custom Roles a Native Feature

   33 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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2. MS Teams RC "Embedded Dialer" Application: Call Queue status - agents log in/out

   25 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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3. Limit Call Blocking Capability

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Clear path within the service web portal to update user's security question

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   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. Conference + Transfer Feature

   26 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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6. Create a number type like CCRN for customer numbers needing TAS Bypass (aka CCAN)

   14 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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7. Add prompt when clicking "Add User" if there are unassigned extensions available

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Need to have a colour scheme for people with Colourblindness

   46 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Add more Calendar and Holiday options for Custom Answering Rules

   19 votes

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   Planned  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Reduction of RC App-Cloud interface complexity

    97 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Separate Directories in Multi-Site Environment

    56 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Enable/Disable OnDemand Call Recording by user (not system wide)

    78 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Dial by name directory site specificRestrict "Dialing by Name" in IVR menus to the location's users.

    45 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Allows Sites to be an option on the Messages Group Options for a User or Queue

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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