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  1. 1 vote

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    Jake shared this idea  · 
  2. 165 votes

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    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

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    Jake commented  · 

    Looking for a way to make it possible to schedule daily, weekly etc. audit trail reports to be emailed from the rc admin portal. Using certain filters for extensions, departments, etc.

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    Jake commented  · 

    Looking for a way to limit the scope of the Audit Trail access to only specific departments/teams/extensions without full access to all sites and the company.

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    Jake commented  · 

    We are looking for a way to audit who makes changes to excluded parties in the dial-by-name directory.

  3. 11 votes

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    Jake shared this idea  · 
  4. 9 votes

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    Jake shared this idea  · 
  5. 6 votes

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    Jake shared this idea  · 
  6. 11 votes

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    Jake shared this idea  · 
  7. 7 votes

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    Jake shared this idea  · 
  8. 46 votes

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    Jake shared this idea  · 
  9. 107 votes

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    Jake shared this idea  · 
  10. 90 votes

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    Jake shared this idea  · 
  11. 2 votes

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  12. 17 votes

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    Jake shared this idea  · 
  13. 15 votes

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  14. 111 votes

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  15. 159 votes

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  16. 32 votes

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  17. 112 votes

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    Jake commented  · 

    Some of our users are using laptops and do not have a secondary screen to keep the RC app open in. We are noticing that the app is going grey/invisible/idle - when in PowerPoint, Word or writing a long email.We want the app to not set a user to idle if they are still active on a computer but using some other application for an extended period of time.

  18. 618 votes

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  19. 34 votes

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  20. 35 votes

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